[BUDI-7516] "Name or password is incorrect" on app-service pod - 2.10.8 #11893
Replies: 15 comments
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Hello @melohagan I found a solution. Just delete PVC and pod of CouchDB and then restart app-service pod, worker-service pod. But, I have another problem now. Running the 2.10.8 version, I'm facing an issue when trying to load a table from a RDS MySQL DB. The error is: "Invalid Time value". What Can I do? Can you help me, please? Thank you.
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Hi @marcAnfuso First make sure you are completely up-to-date, latest version is 2.10.10. There was a fix relating to an error like this very recently. If that does not help, could you please provide some further information:
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Thank you so much for your fast answer. I upgraded to 2.10.10 just right now and the issue is still here.
SQL Schema of my table:
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Hey @marcAnfuso Would you be able to open the console and network tabs (Fn+F12 on Chrome) and share any errors you find in there please? |
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Yes, of course! There's just one error about "search": |
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Thanks @marcAnfuso , and for that screenshot of the 500 error, could you also show me the contents of the 'Payload' and 'Response' tabs please? |
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Yes! And I'll let you some errors that I found on the app-service pod, too. Payload: Response: Errors in pod:
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Thanks @marcAnfuso this is very helpful. Still not able to reproduce, ideally could you provide me with the actual create script for your table. This can easily be exported as shown here: https://docs.budibase.com/docs/troubleshooting-sql#exporting-your-schema An insert statement for a problematic row would also be useful. It's possible that a date value is in an unexpected format in your database, or there's a non-date value that is incorrectly being cast as a date. |
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Hi! I'm sorry for the delay. Here's the dump of the DB Schema: |
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Hey @marcAnfuso tested the Could you please provide an insert statement of a row that will reproduce the issue, or provide a screen recording of the exact steps required to reproduce the error toast. |
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Hello! I ran this version on my PROD environment, with the Production Database and it doesnt crashes like on DEV. Do you still want to look around this? |
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There's too much to look at to be honest, lots of tables and columns. If you can narrow it down to the reproduction steps then we'd appreciate a bug report! |
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We are looking for the column that is breaking the view, but still haven't found. I would like to take advantage of this chat, to ask you something about REST API queries: Thank you so much for your help and your time! |
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I got the same error 2 days after deploying on k3s. It was running fine since saturday and today without changing anything the pod degraded with the same error.
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Did you solve the problem? |
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Hosting
-K8s
-Versión 2.10.8 from helmchart
Describe the bug
I'm trying to run budibase on my k8s cluster with argocd and helmchart, 2.10.8 version.
All pods are running OK except app-service (bbaps). It's logging something like username or password is incorrect.
To Reproduce
Steps to reproduce the behavior:
Try to run budibase 2.10.8 with helm and k8s
Expected behavior
Running OK bbaps (app-service) pod.
Screenshots
App Export
yarn run v1.22.19
20
$ node dist/index.js
19
{"level":"INFO","timestamp":"2023-09-19T17:57:25.080Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"Budibase running on {"address":"::","family":"IPv6","port":4002}"}
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{"level":"ERROR","timestamp":"2023-09-19T17:57:25.158Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"(node:30) NOTE: We are formalizing our plans to enter AWS SDK for JavaScript (v2) into maintenance mode in 2023.\n\nPlease migrate your code to use AWS SDK for JavaScript (v3).\nFor more information, check the migration guide at https://a.co/7PzMCcy\n(Use
node --trace-warnings ...to show where the warning was created)"}17
{"level":"INFO","timestamp":"2023-09-19T17:57:25.671Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"Checking migrations"}
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15
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14
{"level":"WARN","timestamp":"2023-09-19T17:57:26.154Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"lock error"}
13
{"level":"ERROR","timestamp":"2023-09-19T17:57:26.155Z","service":"@budibase/server","err":{"type":"Error","message":"Name or password is incorrect.","stack":"Error: Name or password is incorrect.\n at responseHandler (/app/dist/index.js:21327:24)\n at /app/dist/index.js:21517:17\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","scope":"couch","statusCode":401,"request":{"method":"put","headers":{"content-type":"application/json","accept":"application/json","user-agent":"@budibase/nano/10.1.2 (Node.js v18.17.1)","Accept-Encoding":"deflate, gzip","Authorization":"Basic YWRtaW46Tm8wTWhBVWxmUTdFVEkxR09IeUM="},"qsStringifyOptions":{"arrayFormat":"repeat"},"url":"http://dev-budibase-svc-couchdb:5984/global-db","paramsSerializer":{},"maxRedirects":0,"httpAgent":{"_events":{},"_eventsCount":2,"defaultPort":80,"protocol":"http:","options":{"jar":{"version":"tough-cookie@4.1.2","storeType":"MemoryCookieStore","rejectPublicSuffixes":true,"enableLooseMode":false,"allowSpecialUseDomain":true,"prefixSecurity":"silent","cookies":[]},"keepAlive":true,"maxSockets":50,"keepAliveMsecs":30000,"noDelay":true,"path":null},"requests":{},"sockets":{},"freeSockets":{"dev-budibase-svc-couchdb:5984:":[{"connecting":false,"_hadError":false,"_parent":null,"_host":"dev-budibase-svc-couchdb","_closeAfterHandlingError":false,"_readableState":{"objectMode":false,"highWaterMark":16384,"buffer":{"head":null,"tail":null,"length":0},"length":0,"pipes":[],"flowing":true,"ended":false,"endEmitted":false,"reading":true,"constructed":true,"sync":false,"needReadable":true,"emittedReadable":false,"readableListening":false,"resumeScheduled":false,"errorEmitted":false,"emitClose":false,"autoDestroy":true,"destroyed":false,"errored":null,"closed":false,"closeEmitted":false,"defaultEncoding":"utf8","awaitDrainWriters":null,"multiAwaitDrain":false,"readingMore":false,"dataEmitted":true,"decoder":null,"encoding":null},"_events":{},"_eventsCount":6,"_writableState":{"objectMode":false,"highWaterMark":16384,"finalCalled":false,"needDrain":false,"ending":false,"ended":false,"finished":false,"destroyed":false,"decodeStrings":false,"defaultEncoding":"utf8","length":0,"writing":false,"corked":0,"sync":false,"bufferProcessing":false,"writecb":null,"writelen":0,"afterWriteTickInfo":null,"buffered":[],"bufferedIndex":0,"allBuffers":true,"allNoop":true,"pendingcb":0,"constructed":true,"prefinished":false,"errorEmitted":false,"emitClose":false,"autoDestroy":true,"errored":null,"closed":false,"closeEmitted":false},"allowHalfOpen":false,"_sockname":null,"_pendingData":null,"_pendingEncoding":"","server":null,"_server":null,"parser":null,"_httpMessage":null,"timeout":0}]},"keepAliveMsecs":30000,"keepAlive":true,"maxSockets":50,"maxFreeSockets":256,"scheduling":"lifo","maxTotalSockets":null,"totalSocketCount":1,"jar":{"version":"tough-cookie@4.1.2","storeType":"MemoryCookieStore","rejectPublicSuffixes":true,"enableLooseMode":false,"allowSpecialUseDomain":true,"prefixSecurity":"silent","cookies":[]}},"httpsAgent":{"_events":{},"_eventsCount":2,"defaultPort":443,"protocol":"https:","options":{"jar":{"version":"tough-cookie@4.1.2","storeType":"MemoryCookieStore","rejectPublicSuffixes":true,"enableLooseMode":false,"allowSpecialUseDomain":true,"prefixSecurity":"silent","cookies":[]},"keepAlive":true,"maxSockets":50,"keepAliveMsecs":30000,"noDelay":true,"path":null},"requests":{},"sockets":{},"freeSockets":{},"keepAliveMsecs":30000,"keepAlive":true,"maxSockets":50,"maxFreeSockets":256,"scheduling":"lifo","maxTotalSockets":null,"totalSocketCount":0,"maxCachedSessions":100,"_sessionCache":{"map":{},"list":[]},"jar":{"version":"tough-cookie@4.1.2","storeType":"MemoryCookieStore","rejectPublicSuffixes":true,"enableLooseMode":false,"allowSpecialUseDomain":true,"prefixSecurity":"silent","cookies":[]}}},"headers":{"uri":"http://dev-budibase-svc-couchdb:5984/global-db","statusCode":401,"cache-control":"must-revalidate","content-type":"application/json","date":"Tue, 19 Sep 2023 17:57:25 GMT","x-couch-request-id":"f4df9e5654","x-couchdb-body-time":"0"},"errid":"non_200","name":"Error","description":"Name or password is incorrect.","error":"unauthorized","reason":"Name or password is incorrect."},"pid":30,"tenantId":"default","msg":""}
12
{"level":"ERROR","timestamp":"2023-09-19T17:57:26.156Z","service":"@budibase/server","err":{"type":"Error","message":"Name or password is incorrect.","stack":"Error: Name or password is incorrect.\n at responseHandler (/app/dist/index.js:21327:24)\n at /app/dist/index.js:21517:17\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","scope":"couch","statusCode":401,"request":{"method":"put","headers":{"content-type":"application/json","accept":"application/json","user-agent":"@budibase/nano/10.1.2 (Node.js v18.17.1)","Accept-Encoding":"deflate, gzip","Authorization":"Basic YWRtaW46Tm8wTWhBVWxmUTdFVEkxR09IeUM="},"qsStringifyOptions":{"arrayFormat":"repeat"},"url":"http://dev-budibase-svc-couchdb:5984/global-db","paramsSerializer":{},"maxRedirects":0,"httpAgent":{"_events":{},"_eventsCount":2,"defaultPort":80,"protocol":"http:","options":{"jar":{"version":"tough-cookie@4.1.2","storeType":"MemoryCookieStore","rejectPublicSuffixes":true,"enableLooseMode":false,"allowSpecialUseDomain":true,"prefixSecurity":"silent","cookies":[]},"keepAlive":true,"maxSockets":50,"keepAliveMsecs":30000,"noDelay":true,"path":null},"requests":{},"sockets":{},"freeSockets":{"dev-budibase-svc-couchdb:5984:":[{"connecting":false,"_hadError":false,"_parent":null,"_host":"dev-budibase-svc-couchdb","_closeAfterHandlingError":false,"_readableState":{"objectMode":false,"highWaterMark":16384,"buffer":{"head":null,"tail":null,"length":0},"length":0,"pipes":[],"flowing":true,"ended":false,"endEmitted":false,"reading":true,"constructed":true,"sync":false,"needReadable":true,"emittedReadable":false,"readableListening":false,"resumeScheduled":false,"errorEmitted":false,"emitClose":false,"autoDestroy":true,"destroyed":false,"errored":null,"closed":false,"closeEmitted":false,"defaultEncoding":"utf8","awaitDrainWriters":null,"multiAwaitDrain":false,"readingMore":false,"dataEmitted":true,"decoder":null,"encoding":null},"_events":{},"_eventsCount":6,"_writableState":{"objectMode":false,"highWaterMark":16384,"finalCalled":false,"needDrain":false,"ending":false,"ended":false,"finished":false,"destroyed":false,"decodeStrings":false,"defaultEncoding":"utf8","length":0,"writing":false,"corked":0,"sync":false,"bufferProcessing":false,"writecb":null,"writelen":0,"afterWriteTickInfo":null,"buffered":[],"bufferedIndex":0,"allBuffers":true,"allNoop":true,"pendingcb":0,"constructed":true,"prefinished":false,"errorEmitted":false,"emitClose":false,"autoDestroy":true,"errored":null,"closed":false,"closeEmitted":false},"allowHalfOpen":false,"_sockname":null,"_pendingData":null,"_pendingEncoding":"","server":null,"_server":null,"parser":null,"_httpMessage":null,"timeout":0}]},"keepAliveMsecs":30000,"keepAlive":true,"maxSockets":50,"maxFreeSockets":256,"scheduling":"lifo","maxTotalSockets":null,"totalSocketCount":1,"jar":{"version":"tough-cookie@4.1.2","storeType":"MemoryCookieStore","rejectPublicSuffixes":true,"enableLooseMode":false,"allowSpecialUseDomain":true,"prefixSecurity":"silent","cookies":[]}},"httpsAgent":{"_events":{},"_eventsCount":2,"defaultPort":443,"protocol":"https:","options":{"jar":{"version":"tough-cookie@4.1.2","storeType":"MemoryCookieStore","rejectPublicSuffixes":true,"enableLooseMode":false,"allowSpecialUseDomain":true,"prefixSecurity":"silent","cookies":[]},"keepAlive":true,"maxSockets":50,"keepAliveMsecs":30000,"noDelay":true,"path":null},"requests":{},"sockets":{},"freeSockets":{},"keepAliveMsecs":30000,"keepAlive":true,"maxSockets":50,"maxFreeSockets":256,"scheduling":"lifo","maxTotalSockets":null,"totalSocketCount":0,"maxCachedSessions":100,"_sessionCache":{"map":{},"list":[]},"jar":{"version":"tough-cookie@4.1.2","storeType":"MemoryCookieStore","rejectPublicSuffixes":true,"enableLooseMode":false,"allowSpecialUseDomain":true,"prefixSecurity":"silent","cookies":[]}}},"headers":{"uri":"http://dev-budibase-svc-couchdb:5984/global-db","statusCode":401,"cache-control":"must-revalidate","content-type":"application/json","date":"Tue, 19 Sep 2023 17:57:25 GMT","x-couch-request-id":"f4df9e5654","x-couchdb-body-time":"0"},"errid":"non_200","name":"Error","description":"Name or password is incorrect.","error":"unauthorized","reason":"Name or password is incorrect."},"pid":30,"tenantId":"default","msg":"bb-alert: Error performing migrations. Exiting."}
11
{"level":"INFO","timestamp":"2023-09-19T17:57:26.158Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"Server Closed"}
10
{"level":"ERROR","timestamp":"2023-09-19T17:57:26.176Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"Failed server startup - Cannot read properties of undefined (reading 'init')"}
9
{"level":"ERROR","timestamp":"2023-09-19T17:57:26.255Z","service":"@budibase/server","err":{"type":"Error","message":"This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). The promise rejected with the reason "Cannot connect to CouchDB instance".","stack":"UnhandledPromiseRejection: This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). The promise rejected with the reason "Cannot connect to CouchDB instance".","code":"ERR_UNHANDLED_REJECTION"},"pid":30,"tenantId":"default","msg":"bb-alert: Uncaught exception."}
8
{"level":"ERROR","timestamp":"2023-09-19T17:57:26.260Z","service":"@budibase/server","err":{"type":"Error","message":"Connection is closed.","stack":"Error: Connection is closed.\n at Redis.sendCommand (/app/node_modules/bull/node_modules/ioredis/built/redis/index.js:636:24)\n at Script.execute (/app/node_modules/bull/node_modules/ioredis/built/script.js:27:34)\n at Redis.updateDelaySet (/app/node_modules/bull/node_modules/ioredis/built/commander.js:158:27)\n at Object.updateDelaySet (/app/node_modules/bull/lib/scripts.js:399:25)\n at Queue.updateDelayTimer (/app/node_modules/bull/lib/queue.js:949:6)\n at /app/node_modules/bull/lib/queue.js:378:21\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)"},"pid":30,"tenantId":"default","bull":{"eventType":"automation-event","event":"error"},"msg":"[BULL] automation-event=error"}
7
{"level":"INFO","timestamp":"2023-09-19T17:57:27.962Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"Queues shutdown"}
6
{"level":"INFO","timestamp":"2023-09-19T17:57:27.962Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"REDIS SHUTDOWN"}
5
{"level":"INFO","timestamp":"2023-09-19T17:57:27.963Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"Redis shutdown"}
4
{"level":"INFO","timestamp":"2023-09-19T17:57:27.963Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"Events shutdown"}
3
{"level":"INFO","timestamp":"2023-09-19T17:57:27.964Z","service":"@budibase/server","pid":30,"tenantId":"default","msg":"Threads shutdown"}
2
error Command failed with exit code 255.
My DEV values:
base:
budibase:
Default values for budibase.
This is a YAML-formatted file.
Declare variables to be passed into your templates.
BUDI-7516
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