Old blue br301 reader returns error on FTreader.poweron();

[Anioz]

Hiya,

Do you know of any reasons the SDK would return error 612 when using the old blue br301 (bt3) cardreaders (best guess is fine too)?

--- stack trace ---
com.ftsafe.readerScheme.FTException: [ERROR][com.ftsafe.readerScheme.FTReader:readerPowerOn][err : 612][com.ftsafe.readerScheme.FTException: err : 612]
at com.ftsafe.readerScheme.FTReader.throwFTError(FTReader.java:566)
at com.ftsafe.readerScheme.FTReader.readerPowerOn(FTReader.java:86)
at crc646a6d9b4284f7b127.Handle.n_handleMessage(Native Method)
at crc646a6d9b4284f7b127.Handle.handleMessage(Handle.java:53)
at android.os.Handler.dispatchMessage(Handler.java:107)
at android.os.Looper.loop(Looper.java:214)
at android.app.ActivityThread.main(ActivityThread.java:7356)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:491)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:915)
}

EDIT after support answer*
Type of smartcard == the Belgian Electronic ID card (or eID)
this status returns before and after the attempt to power on:
SlotStatus: a card exists but it is not powered.

order of invoking methods
mHandle = new Handle();
FTReader reader = new FTReader(Context, mHandle, DK.FtreaderTypeBt3);

@handler
if(msg.What == bt3)
{
BluetoothDevice device = (BluetoothDevice)msg.Obj;
reader.ReaderOpen(device);
}

if ((msg.What & DK.CardInMask) == DK.CardInMask)
{
byte[] returnvalueATR = reader.ReaderPowerOn(0); <-- this method fails and ATR won't go to returnvalueATR when using blue
}

When using the black br301ble it works perfectly fine with your newest version of the sdk

[FeitianSmartcardReader]

does bR301(Blue) has this issue with all card? if yes, it may hardware card slot issue or something inside the card slot, block the PINs.

otherwise, it may communication issue, could you please share your card ATR and communicate data between reader and card? there have debug library in our SDK, you can use it to catch the communication data.

[Anioz]

Ok ill try to catch it, thank you for the fast reply

[Anioz]

Ive updated my original post with more specific info, on iOS ive implimented the PC/SC directly (SCardConnect, etc), i also have a ir301-u lightning connection reader on that platform if you want me to test something more direct belgian eID smartcard wise (w/o the bluetooth connection interference) (blue cardreader doesn't work there either, while black does)

[FeitianSmartcardReader]

Do you have firmware version of your bR301 Blue? you can download "smartcard reader" app from appsotre, and click the info button to get the firmware version.

And also, please send me your card ATR, then I can take simulate test on our side.

And the log, please send to hongbin@ftsafe.com, will take a look, thanks

[Anioz]

I think you might be on to something, both the iR301-U and the old blue br301 aren't detected/working in the appstore smartcard reader/iReader and the Card Utilities app (iOS 14.2 iPhone XS, the black ble br301 works perfect in each of those apps)

Is there a way to update those firmwares to the latest? Would be a quick fix if that solves it

I'll try to fetch the ATR & the log meanwhile

[FeitianSmartcardReader]

Does your reader is OEM version? connect your reader, and then check setting->General->About, scroll down, you will see new device pop up, which under SEID, check the vendor name, if it is OEM reader, then you will need contact to brand owner.

[Anioz]

Perfect its detected as Zetes, ill mark this issue solved, thank you very much for all the help

Edit* Zetes oem device firmware 2.03 is working with your sdk as well