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[
{
"question_id": "Aria0",
"title": "Can I Receive a Rate and Availability Quote, or Make a Change to an Existing Reservation via E-Mail?",
"body": "Can I Receive a Rate and Availability Quote, or Make a Change to an Existing Reservation via E-Mail?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -5507870955473018959,
"is_accepted": true,
"body_markdown": "You may contact ARIA room reservations at 866.359.7757, 702.590.7757 or email at ariaresv@aria.com. You may also fax ARIA room reservations at 702-590-9724.",
"embedding": null
}
]
},
{
"question_id": "Aria1",
"title": "Does ARIA offer event parking during T-Mobile Arena events?",
"body": "Does ARIA offer event parking during T-Mobile Arena events?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -3716678756789584674,
"is_accepted": true,
"body_markdown": "For complete details on T-Mobile Arena events parking, please visit theAria parking information page.",
"embedding": null
}
]
},
{
"question_id": "Aria2",
"title": "Where Can I Check or Hold my Luggage?",
"body": "Where Can I Check or Hold my Luggage?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 5336571211634799764,
"is_accepted": true,
"body_markdown": "For assistance with baggage check-in, check-out and storage, please contact the bell desk at 702.590.9570.",
"embedding": null
}
]
},
{
"question_id": "Aria3",
"title": "What Parking Options Does ARIA Offer for Hotel Guests?",
"body": "What Parking Options Does ARIA Offer for Hotel Guests?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 7965208867500171233,
"is_accepted": true,
"body_markdown": "For complete details on parking, please visit theAria parking information page.",
"embedding": null
}
]
},
{
"question_id": "Aria4",
"title": "How Do I Get From the Airport to ARIA?",
"body": "How Do I Get From the Airport to ARIA?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -8936463957435095364,
"is_accepted": true,
"body_markdown": "If you are driving from Harry Reid Airport:Head north on Paradise Rd.Continue on Swenson St.Turn left at E. HarmonContinue westTurn left onto Las Vegas Blvd SouthTurn right onto ARIA Pl.The Concierge at ARIA can arrange sedan and limousine services from the airport. You can reach the Concierge at ARIA at 877.347.2742 or 702.590.9520 or fill out our online request form on ourConcierge page.If booking a room in our Sky Suites, luxury transportation to and from the airport is included in your reservation. For more information, please visit ourConcierge page.",
"embedding": null
}
]
},
{
"question_id": "Aria5",
"title": "What Types of Amenities are Included in Your Rooms?",
"body": "What Types of Amenities are Included in Your Rooms?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -6618332271728778044,
"is_accepted": true,
"body_markdown": "Typical guestrooms provide: custom ARIA mattress with triple-sheeted, 300 thread count linens; robes; stocked mini-bar; 42\" LCD HD television that allows multiple connectivity; integrated one-touch Control 4 system with bedside, 7\" touch-screen technology allowing for easy navigation and customization of room settings; workstation with high-speed, wireless and wired internet connections; laptop size in-room safe; 100% cotton bath linens; shower with bench adjacent to a soaking tub; granite dual sink vanity; private water closet; hair dryer; iron and ironing board; shampoo, conditioner, lotion and shower gel.For more information, please visit ourHotel pagesfor each room.",
"embedding": null
}
]
},
{
"question_id": "Aria6",
"title": "What Time is Check-In / Check-Out?",
"body": "What Time is Check-In / Check-Out?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -2613482983940329350,
"is_accepted": true,
"body_markdown": "All times are in local time zones:Check-in: 3:00 PMCheck-out: 11:00 AMThe MGM Resorts Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Resorts App, MGM Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.Download App",
"embedding": null
}
]
},
{
"question_id": "Aria7",
"title": "Does ARIA Offer AAA or Government Rates?",
"body": "Does ARIA Offer AAA or Government Rates?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 822257430166291276,
"is_accepted": true,
"body_markdown": "We offer AAA and government rates. Please contact Room Reservations directly at 866.359.7757, 702.590.7757 or email at roomresv@aria.com. You may also fax ARIA Room Reservations Department at 702.590.9724.",
"embedding": null
}
]
},
{
"question_id": "Aria8",
"title": "Can I Pre-Arrange to Have Flowers or a Bottle of Champagne Sent to a Guest Room Prior to Their Arrival?",
"body": "Can I Pre-Arrange to Have Flowers or a Bottle of Champagne Sent to a Guest Room Prior to Their Arrival?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 1426238006707630399,
"is_accepted": true,
"body_markdown": "Yes. The Concierge at ARIA can assist with special gift ideas, floral arrangements and provide unique recommendations and can be delivered to guestrooms shortly after arrival. You can reach the Concierge at ARIA at 877.347.2742 or fill out our online request form on ourConcierge page.",
"embedding": null
}
]
},
{
"question_id": "Aria9",
"title": "How Can I Find Out About Special Promotions?",
"body": "How Can I Find Out About Special Promotions?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 2325750028203434207,
"is_accepted": true,
"body_markdown": "Contact ARIA Room Reservations Department at 866.359.7757 or 702.590.7757. You may also sign the ARIA guestbook on our website to receive information on specials via email and connect with us via our Facebook and Twitter pages.",
"embedding": null
}
]
},
{
"question_id": "Aria10",
"title": "Does Your Hotel Offer Room Accommodations for the Physically Challenged?",
"body": "Does Your Hotel Offer Room Accommodations for the Physically Challenged?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -1057115505884403962,
"is_accepted": true,
"body_markdown": "Accessible rooms and suites are available as well as rooms equipped with lifts. Additional equipment is available upon request.",
"embedding": null
}
]
},
{
"question_id": "Aria11",
"title": "Does ARIA Have a Resort Fee?",
"body": "Does ARIA Have a Resort Fee?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 8643602649392635931,
"is_accepted": true,
"body_markdown": "The resort fee includes: Property-wide high speed internet access (public spaces and in-room), unlimited local and toll free calls, airline boarding pass printing, access to 7,000+ digital newspapers daily., and fitness center access for guests 18+.*ARIA Sky Suite guests receive additional amenities, inclusive of exclusive access to Sky Pool and Sky Suites Lounge.",
"embedding": null
}
]
},
{
"question_id": "Aria12",
"title": "Does ARIA Have Internet Access in the Rooms?",
"body": "Does ARIA Have Internet Access in the Rooms?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 7778381769363217340,
"is_accepted": true,
"body_markdown": "Internet access in the rooms is included in the daily resort fee. Internet access is complimentary for guests staying in any suite.",
"embedding": null
}
]
},
{
"question_id": "Aria13",
"title": "Are dogs allowed on the property?",
"body": "Are dogs allowed on the property?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -4251796633741409699,
"is_accepted": true,
"body_markdown": "ARIA gladly offers dog friendly rooms. Up to two dogs are allowed with a maximum combined weight of less than 100 pounds. Other pets and animals are strictly prohibited both for registered hotel guests and visitors to the property. A charge per night, per dog, plus tax for the room or suite will be applied to your account. Your dog cannot be left unattended in your guest room at any time unless placed in a kennel or carrier.Due to health code regulations, we regret that dogs, except for service dogs, are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through. Dogs are permitted in hotel rooms, suites and designated outdoor dog areas.",
"embedding": null
}
]
},
{
"question_id": "Aria14",
"title": "Does ARIA Offer a Day Pass to the Pool Area for Non-Guests?",
"body": "Does ARIA Offer a Day Pass to the Pool Area for Non-Guests?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 1571348578265591150,
"is_accepted": true,
"body_markdown": "Liquid Pool Lounge at ARIA is open to guests and non-guests of the hotel (special rates apply); however, you must be a guest of the hotel to access the ARIA Pools.",
"embedding": null
}
]
},
{
"question_id": "Aria15",
"title": "Does ARIA Resort & Casino Offer an On-Site Business Center to Assist Guests With Personal and Business Needs? How Can I Have Packages Sent to the Hotel?",
"body": "Does ARIA Resort & Casino Offer an On-Site Business Center to Assist Guests With Personal and Business Needs? How Can I Have Packages Sent to the Hotel?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 2230907372079350247,
"is_accepted": true,
"body_markdown": "Yes. The Business Services Center can assist with overnight courier services, private mini-suite rentals, communication equipment rentals, copying assistance, complimentary notary services, internet, and fax service. For more information, contact the Business Services Center at 702.590.9750, fax to 702.590.7112 or email bsc@aria.com.",
"embedding": null
}
]
},
{
"question_id": "Aria16",
"title": "Does Your Hotel Offer a Workout Facility?",
"body": "Does Your Hotel Offer a Workout Facility?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -7365504619733795519,
"is_accepted": true,
"body_markdown": "Yes. The Fitness Center is located inside of The Spa & Salon at ARIA. Access is included in the daily resort fee. Facilities passes are also available for $100 per day, based on availability. This pass includes use of the wet areas, Ganbanyoku heated-stone beds, Shio Salt Room, Outdoor Therapy Pool and all amenities.",
"embedding": null
}
]
},
{
"question_id": "Aria17",
"title": "How Do I Get my Line of Casino Credit Set Up?",
"body": "How Do I Get my Line of Casino Credit Set Up?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 8558145170449497816,
"is_accepted": true,
"body_markdown": "To set up a line of credit through the casino online, please visit theCasino pageof the ARIA website and fill out the Marker Limit Application. If you have any further questions, please contact Casino Marketing VIP Services at 702.590.7000.",
"embedding": null
}
]
},
{
"question_id": "Aria18",
"title": "Does Your Hotel Provide Wheelchairs?",
"body": "Does Your Hotel Provide Wheelchairs?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -2799290028485608035,
"is_accepted": true,
"body_markdown": "Wheelchair and scooter rentals are available at the bell desk on a first come first serve basis. A refundable deposit is required.",
"embedding": null
}
]
},
{
"question_id": "Aria19",
"title": "Do you have wheelchair accessible rooms?",
"body": "Do you have wheelchair accessible rooms?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -1057115505884403962,
"is_accepted": true,
"body_markdown": "Accessible rooms and suites are available as well as rooms equipped with lifts. Additional equipment is available upon request.",
"embedding": null
}
]
},
{
"question_id": "Aria20",
"title": "Can I order a gift for a guest's arrival? Can I send an amenity to a hotel guest?",
"body": "Can I order a gift for a guest's arrival? Can I send an amenity to a hotel guest?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 1426238006707630399,
"is_accepted": true,
"body_markdown": "Yes. The Concierge at ARIA can assist with special gift ideas, floral arrangements and provide unique recommendations and can be delivered to guestrooms shortly after arrival. You can reach the Concierge at ARIA at 877.347.2742 or fill out our online request form on ourConcierge page.",
"embedding": null
}
]
},
{
"question_id": "Aria21",
"title": "What is the ARIA at Home Store?",
"body": "What is the ARIA at Home Store?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 6570536259456120026,
"is_accepted": true,
"body_markdown": "ARIA at Home provides you access to the comforts of the ARIA guestroom and suites at your home. Sealy Posturepedic mattresses, pillows, pillow cases, sheet sets and ARIA Signature Scent Sticks are all available for purchase. For additional information, please call Elements at 702.204.2200 or 702.590.8735 or visit theARIA website.",
"embedding": null
}
]
},
{
"question_id": "Aria22",
"title": "Is smoking marijuana permitted at your property?",
"body": "Is smoking marijuana permitted at your property?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 7140071932783693676,
"is_accepted": true,
"body_markdown": "Use of marijuana (weed), including but not limited to smoking, inhaling, ingesting, or using oils, lotions, or other transdermal introduction of, is prohibited at all MGM Resorts properties notwithstanding approval of recreational use in Nevada. State law prohibits use of marijuana in public places. Use of marijuana is also prohibited in guest rooms at all MGM Resorts properties in Nevada, consistent with the discretion afforded private property owners under the State law authorizing use of recreational marijuana in non-public places. And marijuana use continues to be prohibited at MGM Resorts properties outside Nevada. Notably, the vast majority of our guest rooms are non-smoking and therefore smoking of any substance in those rooms is prohibited. If marijuana in any form is observed, the property will take the necessary steps to ensure compliance with the law and Company policy.",
"embedding": null
}
]
},
{
"question_id": "Aria23",
"title": "Do you allow smoking in the resort?",
"body": "Do you allow smoking in the resort?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 5173433118628304631,
"is_accepted": true,
"body_markdown": "ARIA Resort & Casino hotel rooms and suites are smoke-free (except for certain designated ARIA Sky Suites). If there is evidence of smoking of any substance in your non-smoking room/suite, you will incur a minimum deep cleaning fee of $500 for rooms and $1000 for suites in the ARIA Resort Tower, and a fee of $1000 for all non-smoking rooms and suites in ARIA Sky Suites charged to your hotel account.Please note that e-cigs, vapors, hookahs, marijuana etc. fall under our non-smoking policy. Cleaning fees will be applied to smoking in areas that are non-smoking. We have designated smoking areas throughout the casino, bars, and other areas (but use of marijuana is prohibited in both smoking and non-smoking areas). Contact a resort employee for location information regarding designated smoking areas.",
"embedding": null
}
]
},
{
"question_id": "Aria24",
"title": "Where is the mini bar menu located?",
"body": "Where is the mini bar menu located?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -7523519780522068127,
"is_accepted": true,
"body_markdown": "Please feel free to explore and enjoy your mini bar. You may remove items for 60 seconds to review ingredients before purchasing. A menu has been provided on your in-room tablet under Guest Services.",
"embedding": null
}
]
},
{
"question_id": "Aria25",
"title": "Can I store personal perishable items in the mini bar fridge?",
"body": "Can I store personal perishable items in the mini bar fridge?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 7582672366083724517,
"is_accepted": true,
"body_markdown": "In-room mini bars are not set to the recommended food safety temperature of under 40\u00b0 F (4\u00b0 C).To request a personal fridge, please contact the Front Desk. Additional fees may apply.",
"embedding": null
}
]
},
{
"question_id": "Aria26",
"title": "What is the temperature going to be like during my stay?",
"body": "What is the temperature going to be like during my stay?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 5188165825586150711,
"is_accepted": true,
"body_markdown": "Please note all temperatures given in Fahrenheit.Winter: December, January and February average daily temperature is 45 degrees.Spring: March, April, and May average daily temperature is 70 degrees.Summer: June, July and August average daily temperature is 100 degrees.Fall: September, October and November - average daily temperature 80 degrees.",
"embedding": null
}
]
},
{
"question_id": "Aria27",
"title": "I left something at the hotel, can you help me find it?",
"body": "I left something at the hotel, can you help me find it?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": -347072300735916507,
"is_accepted": true,
"body_markdown": "If you have lost an item at the hotel or in your room, please fill out\u00a0the formhereor call 702-590-7172 and someone will contact you to assist with locating your item.",
"embedding": null
}
]
},
{
"question_id": "Aria28",
"title": "How Can I Obtain a Copy of my Bill From a Past Stay? Who Should I Contact Regarding a Discrepancy on my Bill?",
"body": "How Can I Obtain a Copy of my Bill From a Past Stay? Who Should I Contact Regarding a Discrepancy on my Bill?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 6873550490300495413,
"is_accepted": true,
"body_markdown": "Contact the ARIA front desk by calling 866.590.7111 and ask for the front desk or call direct at 702.590.9710. You can also email checkout@aria.com.",
"embedding": null
}
]
},
{
"question_id": "Aria29",
"title": "How Do I Apply for a Job at ARIA?",
"body": "How Do I Apply for a Job at ARIA?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 2889996694482079695,
"is_accepted": true,
"body_markdown": "Visitwww.mgmresorts.com/careersthen choose the resort you want to work at in the dropdown menu.",
"embedding": null
}
]
},
{
"question_id": "Aria30",
"title": "Can I request a donation from ARIA?",
"body": "Can I request a donation from ARIA?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 5247099199858304802,
"is_accepted": true,
"body_markdown": "The social investments made by MGM Resorts International are dedicated to strengthening the communities where our employees live, work and care for their families. For this reason our charitable contributions are focused in Nevada, Mississippi and Detroit, Michigan and our giving areas focus on development of at-risk youth, public education, community development and diversity.If your request falls within these geographic and giving priorities, pleaseclick herefor more information.",
"embedding": null
}
]
},
{
"question_id": "Aria31",
"title": "What does LET stand for on my ticket?",
"body": "What does LET stand for on my ticket?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 6646099308643454494,
"is_accepted": true,
"body_markdown": "Live Entertainment Tax is a 9% fee applied to all live productions in Las Vegas. This has been included in the price of your ticket.",
"embedding": null
}
]
},
{
"question_id": "Aria32",
"title": "Can You Send Me a Brochure About the Hotel?",
"body": "Can You Send Me a Brochure About the Hotel?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 9010893948997738046,
"is_accepted": true,
"body_markdown": "Please contact ARIA Room Reservations Department at 866.359.7757 or 702.590.7757. You can also reference the Download Brochures page on the ARIA website.",
"embedding": null
}
]
},
{
"question_id": "Aria33",
"title": "Can You Send Information on Your Restaurants?",
"body": "Can You Send Information on Your Restaurants?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 6514545080587353749,
"is_accepted": true,
"body_markdown": "Downloadable restaurant menus and information is available on the ARIA website under Dining. However, should you require additional information please contact The Concierge at ARIA. You can reach The Concierge at ARIA at 877-347-2742, 702.590.9520 or fill out our online request form on ourConcierge page.",
"embedding": null
}
]
},
{
"question_id": "Aria34",
"title": "Where can I order a cake?",
"body": "Where can I order a cake?",
"tags": [
"Aria Hotel",
"Aria Resort",
"Aria MGM Resorts"
],
"answers": [
{
"answer_id": 857998739090299790,
"is_accepted": true,
"body_markdown": "You can order a cake through the Concierge. Pleaseclick herefor more information.",
"embedding": null
}
]
}
]