Bot chat gets covered in "This app can not be reached messages" when navigating card action -> tab -> bot chat

[matthiasdilger]

Scenario:
App has bot chat and static tab
Bot sends adaptive card with Action.OpenUrl button that links to the static tab (url: https://teams.microsoft.com/l/entity/"+MicrosoftAppId+"/tab")
User clicks button, Teams opens the tab in "full screen" (hides the chat list)
User clicks the "Chat" tab on top and the chat becomes covered in a "this app can not be reached message"

DevTools shows a JSON parser error message
Both Mac and Windows desktop clients are affected, web is working fine

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Document Details

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• ID: 672a763d-189b-8ba0-f66e-c07f1dc0a962
• Version Independent ID: 1ac7a9bd-138b-3bf8-60a3-1842d87371fd
• Content: Add card actions in a bot - Teams
• Content Source: msteams-platform/task-modules-and-cards/cards/cards-actions.md
• Product: msteams
• GitHub Login: @surbhigupta
• Microsoft Alias: lajanuar

[ghost]

Hi matthiasdilger! Thank you for bringing this issue to our attention. We will investigate and if we require further information we will reach out in one business day. Please use this link to escalate if you don't get replies.

Best regards, Teams Platform

[matthiasdilger]

[ericrrichards]

Can confirm that we have also had this issue for some of the bots that we have deployed, although strangely not all of them.

Chatting with the bot appears to work, except we've got that error image covering half of the chat area.

[matthiasdilger]

Updated the Teams dev preview today and it seems to have been fixed. Any info on when the stable version will be fixed as well?

[Wajeed-msft]

@matthiasdilger - we have raised this already. We will keep this thread updated.

[Wajeed-msft]

Tracker: #4249

[matthiasdilger]

@Wajeed-msft Thank you, appreciate it

[matthiasdilger]

This has been fixed, closing

[ghost]

Tell us about your experience!

Hi matthiasdilger! This issue is closed in our system. We would like your feedback on your experience with our support team and Platform.

Best regards,
Teams Platform