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File Converter not working after uninstall & re-install #46

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TheOtherUniqueDave opened this issue Mar 23, 2018 · 2 comments
Closed

File Converter not working after uninstall & re-install #46

TheOtherUniqueDave opened this issue Mar 23, 2018 · 2 comments
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@TheOtherUniqueDave
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I uninstalled File Converter on Windows 10 PC (it was working file but I was trying to pin down an annoying Windows issue by removing things) then tired to re-install it. Surprisingly File Converter didn't re-appear in the explorer context menu after re-running the installer.
Additionally, if I try to change the defaults (e.g. disable png to jpg conversion) the settings dialog simply vanishes when I press the Save button (I suspect it's crashing when I hit Save).
Repairing and re-installing haven't made any difference.
(The user has admin rights)
Any ideas?

@Tichau
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Tichau commented Oct 17, 2018

Hello,

Can you re-try to disable png to jpg convertion and then send me the more recent diagnostic folder?
You will find the diagnostics folder in c:\Users[UserName]\AppData\Local\FileConverter.

@Tichau Tichau added the bug label Oct 17, 2018
@bazarus
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bazarus commented Oct 27, 2018

same thing. File converter didn't appear in context menu windows 7.

@Tichau Tichau added this to the 1.3 milestone Apr 12, 2019
@Tichau Tichau closed this as completed Mar 7, 2024
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