App won't open

[cyberrin]

I have .net desktop runtimes installed, when I try to open otp it appears for half a second in the task manager and disappears.
What's wrong?

[YerongAI]

Can you provide your OS information?

[cyberrin]

I tried several times, it does not help, I even wonder what is wrong

Seems like you don't have all needed updates installed, does UpdatePack7R2 work correctly? Or you can download and install update manually.

well, actually 2 updates could not be installed .. I really thought that it was not critical, I will try to install them separately today

[cyberrin]

during reboot the system said failed to configure updates, I also tried to install them several times, but the result is the same

[YerongAI]

during reboot the system said failed to configure updates, I also tried to install them several times, but the result is the same

You may need to fix your Windows using dism command or sfc /scannow. For more information you can search on Google.

[cyberrin]

nothing works, I will reinstall Windows, I hope the problem will be solved

[cyberrin]

And of course, reinstalling Windows helped. thanks for your help and your time.