Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Adobe Creative Cloud Desktop Application (prod-rel-ffc-ccm.oobesaas.adobe.com) #243

Closed
ocelotsloth opened this issue Jul 24, 2022 · 2 comments

Comments

@ocelotsloth
Copy link

When Adobe's Creative Cloud Desktop application tries to launch after first install it needs to be able to access prod-rel-ffc-ccm.oobesaas.adobe.com.

Example logs with this error:

07/24/22 14:38:52:533 | [INFO] |  |  |  |  |  |  | 4300 | *******************start of Download****************
07/24/22 14:38:52:533 | [INFO] |  |  |  |  |  |  | 4300 | GDE Version is 5.2.0.13
07/24/22 14:38:52:784 | [INFO] |  |  |  |  |  |  | 15492 | INFO: serverfullpathForHeadCall is empty in input structure of DLE
07/24/22 14:38:52:785 | [ERROR] |  |  |  |  |  |  | 15492 | The windows error code is - 12180
07/24/22 14:38:52:785 | [ERROR] |  |  |  |  |  |  | 15492 | Failed to get the user proxy settings (WPAD). Error is 12180. Ignoring the proxy setting in this case.
07/24/22 14:38:52:785 | [ERROR] |  |  |  |  |  |  | 15492 | failed to resolve the proxy setting on the machine
07/24/22 14:38:52:786 | [INFO] |  |  |  |  |  |  | 15492 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v3/features?appVersion=5.7.1.1&platform=win64&ccdPlatform=win64&osVersion=10.0.0&thorLocale=en_US
07/24/22 14:38:52:786 | [INFO] |  |  |  |  |  |  | 15492 | Going to download the file at C:\Users\[redacted]\AppData\Local\Temp\/{94388AA3-AE44-470B-9C0A-650BC06B14BC}
07/24/22 14:38:52:786 | [INFO] |  |  |  |  |  |  | 15492 | Preference: Preference is set for adding compression header
07/24/22 14:38:52:786 | [INFO] |  |  |  |  |  |  | 15492 | Preference: Client has set the preference for single stream download
07/24/22 14:38:52:806 | [INFO] |  |  |  |  |  |  | 14188 | thread count is 0 and active thread count is 1
07/24/22 14:38:52:837 | [INFO] |  |  |  |  |  |  | 10840 | No encoding received in respose header. Going to rename...
07/24/22 14:38:52:837 | [INFO] |  |  |  |  |  |  | 10840 | File download complete: https://ffc-static-cdn.oobesaas.adobe.com/features/v3/win64/ccdConfig.xml size: 20743 Bytes, Time Taken:429.000000 milliseconds 
07/24/22 14:38:53:276 | [INFO] |  |  |  |  |  |  | 4000 | Using New Adaptive Algorithm
07/24/22 14:38:53:276 | [INFO] |  |  |  |  |  |  | 4000 | INFO: serverfullpathForHeadCall is empty in input structure of DLE
07/24/22 14:38:53:277 | [ERROR] |  |  |  |  |  |  | 4000 | The windows error code is - 12180
07/24/22 14:38:53:277 | [ERROR] |  |  |  |  |  |  | 4000 | Failed to get the user proxy settings (WPAD). Error is 12180. Ignoring the proxy setting in this case.
07/24/22 14:38:53:277 | [ERROR] |  |  |  |  |  |  | 4000 | failed to resolve the proxy setting on the machine
07/24/22 14:38:53:277 | [INFO] |  |  |  |  |  |  | 4000 | The file to be downloaded is https://cdn-ffc.oobesaas.adobe.com/core/v2/icons?clientID=apps_panel_desktop&size=48x48
07/24/22 14:38:53:277 | [INFO] |  |  |  |  |  |  | 4000 | Going to download the file at C:\Users\[redacted]\AppData\Local\Temp\{DD804372-BC54-4C82-B479-F1975A25EE74}/{F5C36CD7-1623-41AB-99BA-CC7D1D62D5B0}
07/24/22 14:38:53:277 | [INFO] |  |  |  |  |  |  | 4000 | Using New Adaptive Algorithm
07/24/22 14:38:53:277 | [INFO] |  |  |  |  |  |  | 4000 | Preference: Preference is set for adding compression header
07/24/22 14:38:53:277 | [INFO] |  |  |  |  |  |  | 4000 | Preference: Client has set the preference for single stream download
07/24/22 14:38:53:586 | [ERROR] |  |  |  |  |  |  | 14188 | Retry count overshoot for ERROR_HTTP_SERVER_UNREACHABLE - 13
07/24/22 14:38:53:601 | [INFO] |  |  |  |  |  |  | 15936 | No encoding received in respose header. Going to rename...
07/24/22 14:38:53:602 | [INFO] |  |  |  |  |  |  | 15936 | File download complete: https://cdn-ffc.oobesaas.adobe.com/core/v2/icons?clientID=apps_panel_desktop&size=48x48 size: 0 Bytes, Time Taken:324.000000 milliseconds 
07/24/22 14:38:53:776 | [INFO] |  |  |  |  |  |  | 15492 | INFO: serverfullpathForHeadCall is empty in input structure of DLE

I tested adding this domain manually and was able to get the application to launch.

@ocelotsloth
Copy link
Author

Did some digging to figure out where this was being blocked and it's this list:

https://github.com/EnergizedProtection/block

Which in turn is getting it from here: https://github.com/badmojr/1Hosts/blob/master/Pro/hosts.txt

I'm opening issues on both of those repositories to see if I can get the domain removed there.

@ocelotsloth
Copy link
Author

badmojr/1Hosts#615
badmojr/1Hosts@a112b5c

Addressed in the actual list.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant