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When Adobe's Creative Cloud Desktop application tries to launch after first install it needs to be able to access prod-rel-ffc-ccm.oobesaas.adobe.com.
prod-rel-ffc-ccm.oobesaas.adobe.com
Example logs with this error:
07/24/22 14:38:52:533 | [INFO] | | | | | | | 4300 | *******************start of Download**************** 07/24/22 14:38:52:533 | [INFO] | | | | | | | 4300 | GDE Version is 5.2.0.13 07/24/22 14:38:52:784 | [INFO] | | | | | | | 15492 | INFO: serverfullpathForHeadCall is empty in input structure of DLE 07/24/22 14:38:52:785 | [ERROR] | | | | | | | 15492 | The windows error code is - 12180 07/24/22 14:38:52:785 | [ERROR] | | | | | | | 15492 | Failed to get the user proxy settings (WPAD). Error is 12180. Ignoring the proxy setting in this case. 07/24/22 14:38:52:785 | [ERROR] | | | | | | | 15492 | failed to resolve the proxy setting on the machine 07/24/22 14:38:52:786 | [INFO] | | | | | | | 15492 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v3/features?appVersion=5.7.1.1&platform=win64&ccdPlatform=win64&osVersion=10.0.0&thorLocale=en_US 07/24/22 14:38:52:786 | [INFO] | | | | | | | 15492 | Going to download the file at C:\Users\[redacted]\AppData\Local\Temp\/{94388AA3-AE44-470B-9C0A-650BC06B14BC} 07/24/22 14:38:52:786 | [INFO] | | | | | | | 15492 | Preference: Preference is set for adding compression header 07/24/22 14:38:52:786 | [INFO] | | | | | | | 15492 | Preference: Client has set the preference for single stream download 07/24/22 14:38:52:806 | [INFO] | | | | | | | 14188 | thread count is 0 and active thread count is 1 07/24/22 14:38:52:837 | [INFO] | | | | | | | 10840 | No encoding received in respose header. Going to rename... 07/24/22 14:38:52:837 | [INFO] | | | | | | | 10840 | File download complete: https://ffc-static-cdn.oobesaas.adobe.com/features/v3/win64/ccdConfig.xml size: 20743 Bytes, Time Taken:429.000000 milliseconds 07/24/22 14:38:53:276 | [INFO] | | | | | | | 4000 | Using New Adaptive Algorithm 07/24/22 14:38:53:276 | [INFO] | | | | | | | 4000 | INFO: serverfullpathForHeadCall is empty in input structure of DLE 07/24/22 14:38:53:277 | [ERROR] | | | | | | | 4000 | The windows error code is - 12180 07/24/22 14:38:53:277 | [ERROR] | | | | | | | 4000 | Failed to get the user proxy settings (WPAD). Error is 12180. Ignoring the proxy setting in this case. 07/24/22 14:38:53:277 | [ERROR] | | | | | | | 4000 | failed to resolve the proxy setting on the machine 07/24/22 14:38:53:277 | [INFO] | | | | | | | 4000 | The file to be downloaded is https://cdn-ffc.oobesaas.adobe.com/core/v2/icons?clientID=apps_panel_desktop&size=48x48 07/24/22 14:38:53:277 | [INFO] | | | | | | | 4000 | Going to download the file at C:\Users\[redacted]\AppData\Local\Temp\{DD804372-BC54-4C82-B479-F1975A25EE74}/{F5C36CD7-1623-41AB-99BA-CC7D1D62D5B0} 07/24/22 14:38:53:277 | [INFO] | | | | | | | 4000 | Using New Adaptive Algorithm 07/24/22 14:38:53:277 | [INFO] | | | | | | | 4000 | Preference: Preference is set for adding compression header 07/24/22 14:38:53:277 | [INFO] | | | | | | | 4000 | Preference: Client has set the preference for single stream download 07/24/22 14:38:53:586 | [ERROR] | | | | | | | 14188 | Retry count overshoot for ERROR_HTTP_SERVER_UNREACHABLE - 13 07/24/22 14:38:53:601 | [INFO] | | | | | | | 15936 | No encoding received in respose header. Going to rename... 07/24/22 14:38:53:602 | [INFO] | | | | | | | 15936 | File download complete: https://cdn-ffc.oobesaas.adobe.com/core/v2/icons?clientID=apps_panel_desktop&size=48x48 size: 0 Bytes, Time Taken:324.000000 milliseconds 07/24/22 14:38:53:776 | [INFO] | | | | | | | 15492 | INFO: serverfullpathForHeadCall is empty in input structure of DLE
I tested adding this domain manually and was able to get the application to launch.
The text was updated successfully, but these errors were encountered:
Did some digging to figure out where this was being blocked and it's this list:
https://github.com/EnergizedProtection/block
Which in turn is getting it from here: https://github.com/badmojr/1Hosts/blob/master/Pro/hosts.txt
I'm opening issues on both of those repositories to see if I can get the domain removed there.
Sorry, something went wrong.
badmojr/1Hosts#615 badmojr/1Hosts@a112b5c
Addressed in the actual list.
No branches or pull requests
When Adobe's Creative Cloud Desktop application tries to launch after first install it needs to be able to access
prod-rel-ffc-ccm.oobesaas.adobe.com
.Example logs with this error:
I tested adding this domain manually and was able to get the application to launch.
The text was updated successfully, but these errors were encountered: