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Commercial FAQ

Leonid Bugaev edited this page Apr 21, 2016 · 9 revisions

What are Gor Pro and Gor Enterprise?

Gor Pro and Gor Enterprise are extensions to Gor which add more functionality and provide additional support options for customers.

Is there a trial version?

There's no free trial but we do offer a 14 day period with full refund if it does not work for you.

What is the license?

See COMM-LICENSE in the root of the Gor repo.

How does Pro licensing work?

Every organization running Gor Pro on its own servers must have a license. There's no limit to the amount of servers or environments used by that organization.

How does Enterprise licensing work?

Every organization running Gor Enterprise on its own servers must have a license. The price is based on the number of Gor Pro or Gor Enterprise processes. You can use Gor Enterprise with any number of apps and processes and machines as long as their total gor instance count is <= the licensed amount. Development environments are free and unlimited.

If you wish to expand your Gor Enterprise instance count beyond your current license, email leonsbox@gmail.com so we can update your account and let you know how we will bill you.

What happens if my subscription lapses?

You must have an active subscription to run Gor Pro or Enterprise. After a one week grace period, you'll lose access to binaries and priority support. You won't get any more updates or bug fixes.

How do I buy Gor Enterprise?

Send email to leonsbox@gmail.com with your info. A PDF quote will be emailed to you with the price. Reply to that email with your purchase order or just "Sounds good" and we will send an invoice which can be paid with a credit card, ACH bank transfer or a paper check.

Can I upgrade from Gor Pro?

Yes! Current subscribers can upgrade by requesting a quote. Please note that you are an existing Pro subscriber. We will add a one-time discount on your first invoice to reflect any remaining Pro subscription credit. If you purchased Gor Pro 6 months ago for $950, you'll get a $475 discount.

Can I distribute Пщк Pro or Enterprise to my customers?

This is a common requirement for "on-site installs" or "appliances" sold to large corporations.

The standard license is appropriate for SaaS usage as it does not allow distribution. Gor Pro and Enterprise have an Appliance license option which does allow you to distribute them. The Appliance license is $9,500/yr for Pro and $19,500/yr for Enterprise. It allows you to distribute the Pro or Enterprise binaries as part of your application and each of your customers to run Gor Pro or Enterprise. Email leonsbox@gmail.com to purchase.

Can you transfer a license?

Licenses are not transferable to another company. We will transfer the license from a user-specific email to a group email address (e.g. john_smith@example.com -> tech@example.com) but only for the same domain. It is strongly recommended that you buy the license using a group email address so the license is not attached to any one employee's email address.

What does the license require me to do?

Your purchase gets you a unique access URL for downloading the Pro and/or Enterprise binaries. The license agreement requires you to keep this access URL private. If we find your access URL is ever publicized:

  1. We'll send you a warning email with details. You need to remove the content and send a new email address so we can generate a new access URL for you. The old access URL will stop working immediately so you'll need to update your apps.
  2. If your access URL is publicized a second time, we reserve the right to permanently remove access.

Can I get a refund?

Yes, up to two weeks after purchase. Let us know the reason and maybe we can help but either way it's not a problem. Email leonsbox@gmail.com.

How do I update my credit card info?

If you purchased Gor Enterprise, there's nothing to do. Each annual invoice is paid separately.

If you purchased Gor Pro, log into Gumroad with your email address, click the Billing tab and enter your new card. I can't provide support for the Gumroad website and don't have the ability to edit customer info - if you can't log in or change your credit card, you can always let your current subscription expire and purchase a new subscription.