diff --git a/x-pack/plugins/security_solution/public/cases/components/configure_cases/connectors_dropdown.tsx b/x-pack/plugins/security_solution/public/cases/components/configure_cases/connectors_dropdown.tsx
index 773d011fe832c0..b8eacb9dfdd91d 100644
--- a/x-pack/plugins/security_solution/public/cases/components/configure_cases/connectors_dropdown.tsx
+++ b/x-pack/plugins/security_solution/public/cases/components/configure_cases/connectors_dropdown.tsx
@@ -9,6 +9,7 @@ import React, { useMemo } from 'react';
 import { EuiFlexGroup, EuiFlexItem, EuiIcon, EuiSuperSelect } from '@elastic/eui';
 import styled from 'styled-components';
 
+import { ConnectorTypes } from '../../../../../case/common/api';
 import { ActionConnector } from '../../containers/configure/types';
 import { connectorsConfiguration } from '../connectors';
 import * as i18n from './translations';
@@ -67,7 +68,7 @@ const ConnectorsDropdownComponent: React.FC<Props> = ({
   const connectorsAsOptions = useMemo(() => {
     const connectorsFormatted = connectors.reduce(
       (acc, connector) => {
-        if (hideConnectorServiceNowSir && connector.actionTypeId === '.servicenow-sir') {
+        if (hideConnectorServiceNowSir && connector.actionTypeId === ConnectorTypes.serviceNowSIR) {
           return acc;
         }
 
diff --git a/x-pack/plugins/security_solution/public/cases/components/create/connector.tsx b/x-pack/plugins/security_solution/public/cases/components/create/connector.tsx
index e19863db8d2990..bfe0d8dd78e282 100644
--- a/x-pack/plugins/security_solution/public/cases/components/create/connector.tsx
+++ b/x-pack/plugins/security_solution/public/cases/components/create/connector.tsx
@@ -8,6 +8,7 @@
 import React, { memo, useCallback } from 'react';
 import { EuiFlexGroup, EuiFlexItem } from '@elastic/eui';
 
+import { ConnectorTypes } from '../../../../../case/common/api';
 import { UseField, useFormData, FieldHook, useFormContext } from '../../../shared_imports';
 import { useConnectors } from '../../containers/configure/use_connectors';
 import { ConnectorSelector } from '../connector_selector/form';
@@ -25,13 +26,25 @@ interface ConnectorsFieldProps {
   connectors: ActionConnector[];
   field: FieldHook<FormProps['fields']>;
   isEdit: boolean;
+  hideConnectorServiceNowSir?: boolean;
 }
 
-const ConnectorFields = ({ connectors, isEdit, field }: ConnectorsFieldProps) => {
+const ConnectorFields = ({
+  connectors,
+  isEdit,
+  field,
+  hideConnectorServiceNowSir = false,
+}: ConnectorsFieldProps) => {
   const [{ connectorId }] = useFormData({ watch: ['connectorId'] });
   const { setValue } = field;
-  const connector = getConnectorById(connectorId, connectors) ?? null;
-
+  let connector = getConnectorById(connectorId, connectors) ?? null;
+  if (
+    connector &&
+    hideConnectorServiceNowSir &&
+    connector.actionTypeId === ConnectorTypes.serviceNowSIR
+  ) {
+    connector = null;
+  }
   return (
     <ConnectorFieldsForm
       connector={connector}
@@ -76,6 +89,7 @@ const ConnectorComponent: React.FC<Props> = ({ hideConnectorServiceNowSir = fals
           component={ConnectorFields}
           componentProps={{
             connectors,
+            hideConnectorServiceNowSir,
             isEdit: true,
           }}
         />
diff --git a/x-pack/plugins/security_solution/public/cases/components/create/form_context.tsx b/x-pack/plugins/security_solution/public/cases/components/create/form_context.tsx
index 26203d7268fd38..f56dcafdc95e4d 100644
--- a/x-pack/plugins/security_solution/public/cases/components/create/form_context.tsx
+++ b/x-pack/plugins/security_solution/public/cases/components/create/form_context.tsx
@@ -19,7 +19,7 @@ import { usePostPushToService } from '../../containers/use_post_push_to_service'
 import { useConnectors } from '../../containers/configure/use_connectors';
 import { useCaseConfigure } from '../../containers/configure/use_configure';
 import { Case } from '../../containers/types';
-import { CaseType } from '../../../../../case/common/api';
+import { CaseType, ConnectorTypes } from '../../../../../case/common/api';
 
 const initialCaseValue: FormProps = {
   description: '',
@@ -31,29 +31,40 @@ const initialCaseValue: FormProps = {
 };
 
 interface Props {
+  afterCaseCreated?: (theCase: Case) => Promise<void>;
   caseType?: CaseType;
+  hideConnectorServiceNowSir?: boolean;
   onSuccess?: (theCase: Case) => Promise<void>;
-  afterCaseCreated?: (theCase: Case) => Promise<void>;
 }
 
 export const FormContext: React.FC<Props> = ({
+  afterCaseCreated,
   caseType = CaseType.individual,
   children,
+  hideConnectorServiceNowSir,
   onSuccess,
-  afterCaseCreated,
 }) => {
   const { connectors } = useConnectors();
   const { connector: configurationConnector } = useCaseConfigure();
   const { postCase } = usePostCase();
   const { pushCaseToExternalService } = usePostPushToService();
 
-  const connectorId = useMemo(
-    () =>
-      connectors.some((connector) => connector.id === configurationConnector.id)
-        ? configurationConnector.id
-        : 'none',
-    [configurationConnector.id, connectors]
-  );
+  const connectorId = useMemo(() => {
+    if (
+      hideConnectorServiceNowSir &&
+      configurationConnector.type === ConnectorTypes.serviceNowSIR
+    ) {
+      return 'none';
+    }
+    return connectors.some((connector) => connector.id === configurationConnector.id)
+      ? configurationConnector.id
+      : 'none';
+  }, [
+    configurationConnector.id,
+    configurationConnector.type,
+    connectors,
+    hideConnectorServiceNowSir,
+  ]);
 
   const submitCase = useCallback(
     async (
diff --git a/x-pack/plugins/security_solution/public/cases/components/use_create_case_modal/create_case_modal.tsx b/x-pack/plugins/security_solution/public/cases/components/use_create_case_modal/create_case_modal.tsx
index 1f0141f72580ec..b1edaa56cd3482 100644
--- a/x-pack/plugins/security_solution/public/cases/components/use_create_case_modal/create_case_modal.tsx
+++ b/x-pack/plugins/security_solution/public/cases/components/use_create_case_modal/create_case_modal.tsx
@@ -44,7 +44,11 @@ const CreateModalComponent: React.FC<CreateCaseModalProps> = ({
         <EuiModalHeaderTitle>{i18n.CREATE_TITLE}</EuiModalHeaderTitle>
       </EuiModalHeader>
       <EuiModalBody>
-        <FormContext caseType={caseType} onSuccess={onSuccess}>
+        <FormContext
+          hideConnectorServiceNowSir={hideConnectorServiceNowSir}
+          caseType={caseType}
+          onSuccess={onSuccess}
+        >
           <CreateCaseForm
             withSteps={false}
             hideConnectorServiceNowSir={hideConnectorServiceNowSir}