element-desktop does not start; only showing spinning wheel

[br-olf]

Description

Since my last reboot, when I'm starting element-desktop I only see a spinning wheel.
This is maybe a duplicate of #7730 but because this ticket is very old I don't want to resurrect it.

Steps to reproduce

• start element-desktop

Sry, I don't have an idea how to reproduce this bug. I'll probably start over with a new profile, this seems to work.

Logs are attached:
The web-console log: Element-electron__vector.log
Command line output when started with --enable-logging: Element-console.log

Maybe the reboot corrupted my profiles?
This would be a very bad bug in my opinion but I admit I don't understand JavaScript and this is only based on Failed to open log database: UnknownError.

Version information

• Platform: desktop app

• OS: Linux M09998 5.9.10-1-MANJARO #1 SMP PREEMPT Sun Nov 22 11:25:19 UTC 2020 x86_64 GNU/Linux

• Version: element-desktop 1.7.13-1 (AUR package)

[jryans]

From the logs, it looks like the data in the profile directory believe it is locked for some reason, and so it gives up on trying to use it. You could try quitting Element, then removing /home/myname/.config/Element-profilename/IndexedDB/vector_vector_0.indexeddb.leveldb/LOCK and starting Element again.

If that does not work, then I would recommend a fresh profile indeed, which you've mentioned does seem to work.

[br-olf]

Thank you very much, this worked 👍

Also, I had to force close all electron processes in addition to the element-desktop processes:

killall -9 element-desktop
killall -9 electron
rm ~/.config/Element-$PROFILE/IndexedDB/vector_vector_0.indexeddb.leveldb/LOCK

element-desktop --profile $PROFILE