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Can't export app's cache/storage when Homeserver is destroyed #25988

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AnotherNeko opened this issue Aug 17, 2023 · 1 comment · Fixed by matrix-org/matrix-react-sdk#11426
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Can't export app's cache/storage when Homeserver is destroyed #25988

AnotherNeko opened this issue Aug 17, 2023 · 1 comment · Fixed by matrix-org/matrix-react-sdk#11426
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@t3chguy
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A-Export-Chat O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@AnotherNeko
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Steps to reproduce

  1. Where are you starting? What can you see?
    Login to any account on any homeserver. Load an encrypted room (e.g. DMs) with some messages on the client. Then either turn off the network on the client computer or the homeserver (in my case, the network failed on the homeserver because the entire computer died.)
  2. What do you click?
    Room info > Export Chat > (HTML, Current Timeline, 99MB, Include Attachments)

Outcome

What did you expect?

Download a file containing all of the information the app currently has cached (I think that's what Current Timeline is supposed to do), without asking the homeserver for additional data.

What happened instead?

"Starting export…" spinner spins forever.

Operating system

Ubuntu (KDE Plasma Desktop)

Browser information

Firefox 116.0.1 (64-bit)

URL for webapp

https://app.element.io/#/room/!ulBgifyqVLmEcgHyLE:cocamserverguild.com

Application version

Element version: 1.11.39 Olm version: 3.2.14

Homeserver

dead server cocamserverguild.com

Will you send logs?

No
@AnotherNeko
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the owner of the homeserver reset the entire system and now I've been automatically signed out and I can't access any of the cache that I used to have access to.

@dbkr dbkr added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow A-Export-Chat labels Aug 18, 2023
@t3chguy t3chguy self-assigned this Aug 18, 2023
@t3chguy t3chguy mentioned this issue Aug 18, 2023
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@t3chguy t3chguy

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A-Export-Chat O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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Fix export type "Current timeline" to match its behaviour to its name matrix-org/matrix-react-sdk
3 participants
@dbkr @t3chguy @AnotherNeko