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DKIM and SPF documentation needed #79

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jace opened this issue Feb 4, 2014 · 7 comments
Open

DKIM and SPF documentation needed #79

jace opened this issue Feb 4, 2014 · 7 comments

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@jace
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jace commented Feb 4, 2014

Hasjob's listing confirmation emails may not be delivered if the domain's SPF and DKIM records aren't properly configured. This should be documented in the setup instructions and also fixed in the production installation. This bounce showed up in Sendgrid's logs today:

550 DKIM: encountered the following problem validating hasjob.co: pubkey_unavailable
@jace
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jace commented Sep 26, 2015

We've temporarily averted this by sending email from @hasgeek.com. @sindhus can you add this note to the documentation?

@ghost
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ghost commented Sep 28, 2015

What does DKIM and SPF stand for?

Which section of documentation (am assuming you are referring to readme.md) do you want a line saying "Note: If the domain's DKIM and SPF when properly not confirgured result in Hasjob's listing confirmation emails not being delivered. We have temporarily averted this by sending emails from our domain @hasgeek.com"?

@jace
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jace commented Sep 28, 2015

Domain keys and Sender Policy Framework, two competing anti-spam methods. Hasjob sends a lot of email as a fundamental part of how it works. If it sends email from a domain without the appropriate DKIM and SPF settings, that email won't be delivered. The README should note this.

@jace
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jace commented Sep 28, 2015

Don't mention temporary workaround for HasGeek -- just a note that whatever domain is being used must have DKIM/SPF properly configured.

@pranshu-07
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I think this would be provided as a solution by sendgrid, so you can close this ! :)

@jace
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jace commented Oct 27, 2016

Nope, Sendgrid can't provide this. The sending domain must have SPF and DKIM records explicitly provided.

@pranshu-07
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Oh yes, agree with you .

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