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Zigbee network stopped working after upgrade #107701
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Mine stopped as well, I have a deconz conbee2 and it stopped working 2 weeks ago. I just came here to post this issue because in my research I hadn't seen my exact issue. I'm not sure if yours is it either but figured I'd say something to bump zigbee issues. I just found this error after rebooting my system and downloading the zigbee debug log.
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Hey there @dmulcahey, @Adminiuga, @puddly, @TheJulianJES, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) zha documentation |
I have the same problem. When updating from 2023.12.4 to 2024.1.2, all zigbee devices have stopped working. I had to downgrade to 2023.12.4 to resolve it. |
Same here. I have a Skyconnect Here is a log entry of the error when trying to send a request to a device: logger:%20homeassistant.components.websocket_api.http.connection%0ASource%3A%20components/websocket_api/commands.py:238%0AIntegration:%20Home%20Assistant%20WebSocket%20API%20(documentation,%20issues)%0AFirst%20occurred:%2008:26:47%20(3%20occurrences)%0ALast%20logged:%2008:26:59%0A%0A%5B547108865088%5D%20Failed%20to%20send%20request:%20Failed%20to%20deliver%20message:%20%3CEmberStatus.DELIVERY_FAILED:%20102%3E%0ATraceback%20(most%20recent%20call%20last):%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/init.py%22,%20line%2064,%20in%20wrap_zigpy_exceptions%0A%20%20%20%20yield%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/init.py%22,%20line%2084,%20in%20wrapper%0A%20%20%20%20return%20await%20RETRYABLE_REQUEST_DECORATOR(func)(*args,%20**kwargs)%0A%20%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/local/lib/python3.11/site-packages/zigpy/util.py%22,%20line%20137,%20in%20retry%0A%20%20%20%20return%20await%20func()%0A%20%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/local/lib/python3.11/site-packages/zigpy/zcl/init.py%22,%20line%20377,%20in%20request%0A%20%20%20%20return%20await%20self.endpoint.request(%0A%20%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/local/lib/python3.11/site-packages/zigpy/endpoint.py%22,%20line%20253,%20in%20request%0A%20%20%20%20return%20await%20self.device.request(%0A%20%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/local/lib/python3.11/site-packages/zigpy/device.py%22,%20line%20322,%20in%20request%0A%20%20%20%20await%20send_request%0A%20%20File%20%22/usr/local/lib/python3.11/site-packages/zigpy/application.py%22,%20line%20833,%20in%20request%0A%20%20%20%20await%20self.send_packet(%0A%20%20File%20%22/usr/local/lib/python3.11/site-packages/bellows/zigbee/application.py%22,%20line%20931,%20in%20send_packet%0A%20%20%20%20raise%20zigpy.exceptions.DeliveryError(%0Azigpy.exceptions.DeliveryError:%20Failed%20to%20deliver%20message:%20%3CEmberStatus.DELIVERY_FAILED:%20102%3E%0A%0AThe%20above%20exception%20was%20the%20direct%20cause%20of%20the%20following%20exception:%0A%0ATraceback%20(most%20recent%20call%20last):%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py%22,%20line%20238,%20in%20handle_call_service%0A%20%20%20%20response%20=%20await%20hass.services.async_call(%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/core.py%22,%20line%202149,%20in%20async_call%0A%20%20%20%20response_data%20=%20await%20coro%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/core.py%22,%20line%202186,%20in%20_execute_service%0A%20%20%20%20return%20await%20target(service_call)%0A%20%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/helpers/entity_component.py%22,%20line%20272,%20in%20handle_service%0A%20%20%20%20return%20await%20service.entity_service_call(%0A%20%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/helpers/service.py%22,%20line%20882,%20in%20entity_service_call%0A%20%20%20%20single_response%20=%20await%20_handle_entity_call(%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/helpers/service.py%22,%20line%20952,%20in%20_handle_entity_call%0A%20%20%20%20result%20=%20await%20task%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/components/zha/cover.py%22,%20line%20206,%20in%20async_stop_cover%0A%20%20%20%20res%20=%20await%20self.cover_cluster_handler.stop()%0A%20%20%20%20%20%20%20%20%20%20%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%5E%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/init.py%22,%20line%2083,%20in%20wrapper%0A%20%20%20%20with%20wrap_zigpy_exceptions():%0A%20%20File%20%22/usr/local/lib/python3.11/contextlib.py%22,%20line%20155,%20in%20__exit%0A%20%20%20%20self.gen.throw(typ,%20value,%20traceback)%0A%20%20File%20%22/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/init.py%22,%20line%2075,%20in%20wrap_zigpy_exceptions%0A%20%20%20%20raise%20HomeAssistantError(message)%20from%20exc%0Ahomeassistant.exceptions.HomeAssistantError:%20Failed%20to%20send%20request:%20Failed%20to%20deliver%20message:%20%3CEmberStatus.DELIVERY_FAILED:%20102%3E%0A 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I lost just one device this time (more luck I guess), during the updated from 2023.12.4 to 2024.2.1 (pi4b, conbee2). After the latest update, I only saw a few warnings of an unknown address. After re adding the lost device, these unknown address warnings where gone! So after the update, there was an address mismatch between zha and the actual device lost. |
I have a CC2652-P (Sonoff Zigbee 3.0 USB Dongle-P) and mine too stopped working following the .1 update, I just flashed my firmware with CC1352P2_CC2652P_launchpad_coordinator_20230507.hex via Python cc2538-bsl.py script and now it all works again. There are a bunch of versions of the firmware, make sure you get the right one for your device. |
Same issue with the CC2652-P (Sonoff Zigbee 3.0 USB Dongle-P) since the update from 2023.12.4 to 2024.1.2.
Thanks for the advice! I'll try it on the weekend. |
I tried every version of that TI SmartRF Flash Programmer 2 program and none of them worked and only threw errors. ZigStarGW-MT seemed to have a virus, or at least it looked that way. Only the python script worked to flash it. https://itead.cc/wp-content/uploads/2023/05/CP210x_Windows_Drivers_with_Serial_Enumeration.zip I had to install the driver, confirm my serial port with Device Manager, then from an admin Powershell prompt in the folder where both the Python script and the firmware were at, install Python and then "pip3 install pyserial" and "pip3 install IntelHex"and then run: |
All done. I just updated from 2023.12.4 to 2024.1.3. Thank you very much for the solution. |
Thanks for the details! Works like a charm! Did the update with the one-liner from https://github.com/git-developer/ti-cc-tool: |
Same problem when updating Home Assistant Operating System to 11.4 with an Tasmota 13.0 flashed Sonoff Wifi bridge.
After updating Tasmota to 13.3.0.3 ZHA worked again. http://ota.tasmota.com/tasmota32/ |
And after a restart to update a hacs plugin the ZHA Error reappeared:
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Sadly mine did too, but I just assumed it was because I just pulled the controller out while on and running. I removed and re-added the devices back and they worked. We'll see what happens after the next reload. |
After latest update of HA to 2024.1.5 the problem did not reappeared. |
Has someone a fix for this issue for Conbee 2?
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It's so odd. My zigbee and zwave issues just flip flop. My zigbee issues stopped and now I get zwave issues. |
looks like it is connected with this topic #107200 (comment) I have simmilar issues , some of my zigbee devices become unavalible, then the network is sudenly stopped, all after last update |
New update and its broken again. |
I can report same problem with Sonoff Zigbee 3.0 USB Dongle Plus for zha |
FYI: as I mentioned in the linked issue . I solved (temporarily) with this workaround: Then (hesitate..) update core and OS.. works all fine up to now . Frank |
Having the same issue - can anybody help how to get things working again in 2024.3.0 |
New update new luck again fail. It starts to getting old. After updating to 2024.4.4 the zha keeps on searching and failing to connect to the zigbee bridge. Next time i will think about, it it's worth the hassel. As much i love HA, this is a real pain in the backside. |
Now on 2024.5.5. and zigbee devices are unresponsive every 24 hours or so. A reboot solves the problem. Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): |
2024.7.0 Still:
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this is pretty annoying, i was kicked from kitchen with integration because of this...it is working after powering zigbee device - it connects and after several hours i got this huge debug file... Core 2024.9.1 2024-09-15 11:55:46.991 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [547681774768] Unexpected exception The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): The above exception was the direct cause of the following exception: Traceback (most recent call last): |
The problem
All my zigbee devices stopped working. I use ZHA. I upgraded and then everything stopped working:
I have a SONOFF SNZB-02D, several Aqara Buttons, and some Ikea Tradfri Switches.
Here is the lsusb for my HUSBZB-1:
What version of Home Assistant Core has the issue?
2024.1.2
What was the last working version of Home Assistant Core?
2023.11.?
What type of installation are you running?
Home Assistant OS
Integration causing the issue
ZHA
Link to integration documentation on our website
No response
Diagnostics information
home-assistant_zha_2024-01-10T03-40-01.899Z.log
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
I'm a beginner HA user, so I might have missed something basic.
I've also upgraded more than once since the issue started, hoping that an upgrade would fix this issue.
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