HA unresponsive after [bellows.ezsp] NCP entered failed state. Requesting APP controller restart
#119872
Comments
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Hey there @dmulcahey, @Adminiuga, @puddly, @TheJulianJES, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) zha documentation |
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I am getting a very similar issue about every 10 minutes, where after upgrade I get the NCP Entered Failed State Error and another one for Task exception was never retrieved. This last one has different stacktrace inside: `Logger: homeassistant Error doing job: Task exception was never retrieved (None) By the way, I'm using ezsp radio on a Tasmota flashed Sonoff Zigbee Bridge |
The problem
Since 2024.6.3 I sometimes (around once a day) find my HA unresponsive. I can connect via app/web, but it gets stuck on loading. I had this error before: #116862, and the last update fixed that issue, but unfortunately I now get another error. When it happens, no zigbee device/automations work, although non-zigbee devices keep being able to talk to HA (I can see data history for them afterwards).
The only thing that helps is either disconnecting and reconnecting the zigbee USB (SLZB-06m), or rebooting the server (RPI5) by replugging the power.
What version of Home Assistant Core has the issue?
core-2024.6.3
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
zha
Link to integration documentation on our website
https://www.home-assistant.io/integrations/zha/
Diagnostics information
config_entry-zha-3887042cefb3201b61d2be45b6b9e134.json
Example YAML snippet
No response
Anything in the logs that might be useful for us?
2024-06-18 00:14:27.348 ERROR (MainThread) [bellows.ezsp] NCP entered failed state. Requesting APP controller restart 2024-06-18 00:14:27.350 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved (None) Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/zha/sensor.py", line 272, in _refresh await self.async_update() File "/usr/src/homeassistant/homeassistant/components/zha/entity.py", line 256, in async_update await asyncio.gather(*tasks) File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/homeautomation.py", line 128, in async_update result = await self.get_attributes(attrs, from_cache=False, only_cache=False) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 512, in _get_attributes read, _ = await self.cluster.read_attributes( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/zcl/__init__.py", line 528, in read_attributes result = await self.read_attributes_raw(to_read, manufacturer=manufacturer) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/quirks/__init__.py", line 289, in read_attributes_raw results = await super().read_attributes_raw( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/quirks/__init__.py", line 334, in _read_attributes return await super()._read_attributes( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/zcl/__init__.py", line 377, in request return await self._endpoint.request( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/endpoint.py", line 265, in request return await self.device.request( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/device.py", line 339, in request await send_request() File "/usr/local/lib/python3.12/site-packages/zigpy/application.py", line 841, in request await self.send_packet( File "/usr/local/lib/python3.12/site-packages/bellows/zigbee/application.py", line 869, in send_packet status, _ = await self._ezsp.sendUnicast( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/bellows/ezsp/__init__.py", line 215, in _command return await self._protocol.command(name, *args) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/bellows/ezsp/protocol.py", line 77, in command await self._gw.send_data(data) File "/usr/local/lib/python3.12/site-packages/bellows/uart.py", line 57, in send_data await self._transport.send_data(data) File "/usr/local/lib/python3.12/site-packages/bellows/ash.py", line 680, in send_data await asyncio.shield( File "/usr/local/lib/python3.12/site-packages/bellows/ash.py", line 631, in _send_data_frame await ack_future bellows.ash.NcpFailure 2024-06-18 00:14:27.353 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved (None) Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/zha/sensor.py", line 272, in _refresh await self.async_update() File "/usr/src/homeassistant/homeassistant/components/zha/entity.py", line 256, in async_update await asyncio.gather(*tasks) File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/smartenergy.py", line 325, in async_update result = await self.get_attributes(attrs, from_cache=False, only_cache=False) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 512, in _get_attributes read, _ = await self.cluster.read_attributes( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/zcl/__init__.py", line 528, in read_attributes result = await self.read_attributes_raw(to_read, manufacturer=manufacturer) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/quirks/__init__.py", line 289, in read_attributes_raw results = await super().read_attributes_raw( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/quirks/__init__.py", line 334, in _read_attributes return await super()._read_attributes( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/zcl/__init__.py", line 377, in request return await self._endpoint.request( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/endpoint.py", line 265, in request return await self.device.request( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/device.py", line 339, in request await send_request() File "/usr/local/lib/python3.12/site-packages/zigpy/application.py", line 841, in request await self.send_packet( File "/usr/local/lib/python3.12/site-packages/bellows/zigbee/application.py", line 869, in send_packet status, _ = await self._ezsp.sendUnicast( ^^^^^^^^^^^^^^^^^^^^^^ AttributeError: 'NoneType' object has no attribute 'sendUnicast'Additional information
After this issue happens, I get:
WARNING (MainThread) [homeassistant.helpers.entity] Update of binary_sensor.rpi_power_status is taking over 10 seconds, and then every 30 seconds this line repeats:WARNING (MainThread) [homeassistant.components.binary_sensor] Updating rpi_power binary_sensor took longer than the scheduled update interval 0:00:30.The text was updated successfully, but these errors were encountered: