[Bug]: Client crashes when opening

[niclasheinz]

⚠️ Before submitting, please verify the following: ⚠️

• This is a bug, not a question or a configuration issue.
• This issue is not already reported on Github (I've searched it).
• Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
• I agree to follow Nextcloud's Code of Conduct

Bug description

When I downloaded the desktop client from download.nextcloud.com, I could not open it. Here is the log:

/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6WebEngineCore.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6WebEngineCore.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Quick.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Quick.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Quick.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Qml.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Qml.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Qml.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libnextcloudsync.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libnextcloudsync.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libnextcloud_csync.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libnextcloud_csync.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `CXXABI_1.3.13' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libnextcloud_csync.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libcrypto.so.3)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libcrypto.so.3)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Widgets.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Widgets.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Gui.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Gui.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Gui.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Gui.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Network.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Network.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Network.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Xml.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Core.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Core.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Core.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Core.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.30' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Core.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Core.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `CXXABI_1.3.13' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Core.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6QuickTemplates2.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/liblzma.so.5)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/liblzma.so.5)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6WebChannel.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6Positioning.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libnssutil3.so)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libnspr4.so)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libnspr4.so)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libevent-2.1.so.7)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libwebp.so.7)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libxkbcommon.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libre2.so.9)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libre2.so.9)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libdbus-1.so.3)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libdbus-1.so.3)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libxml2.so.2)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libxml2.so.2)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libxslt.so.1)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libtiff.so.5)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6QmlModels.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libQt6OpenGL.so.6)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libsqlite3.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libsqlite3.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libglib-2.0.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libglib-2.0.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libglib-2.0.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libgssapi_krb5.so.2)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libicuuc.so.70)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libicuuc.so.70)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libsystemd.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libsystemd.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libsystemd.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libkrb5.so.3)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libkrb5.so.3)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libk5crypto.so.3)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libkrb5support.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libkrb5support.so.0)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libgomp.so.1)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libgomp.so.1)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libcap.so.2)
/tmp/.mount_NextclOJKkTO/AppRun.wrapped: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.33' not found (required by /tmp/.mount_NextclOJKkTO/usr/bin/../lib/libgcrypt.so.20)

Steps to reproduce

1. Download Sync Client (https://download.nextcloud.com/desktop/releases/Linux/Nextcloud-3.14.1-x86_64.AppImage)
2. Get the right permissions
3. open it

Expected behavior

I have had this problem for a few releases.

Which files are affected by this bug

Operating system

Linux

Which version of the operating system you are running.

Distributor ID: Ubuntu Description: Ubuntu 20.04.6 LTS Release: 20.04 Codename: focal

Package

Official Linux AppImage

Nextcloud Server version

30.0.0

Nextcloud Desktop Client version

3.14.1

Is this bug present after an update or on a fresh install?

Fresh desktop client install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

• Default internal user-backend
• LDAP/ Active Directory
• SSO - SAML
• Other

Nextcloud Server logs

No response

Additional info

No response