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Verification email not sending NextCloud Forums #11232

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sixnoteprod opened this issue Sep 15, 2018 · 4 comments
Closed

Verification email not sending NextCloud Forums #11232

sixnoteprod opened this issue Sep 15, 2018 · 4 comments

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@sixnoteprod
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sixnoteprod commented Sep 15, 2018

This probably isn't the right place for this but I cannot create a login on the NextCloud Forums and as usual there is nowhere to report an issue other than the package github.

Anyway I've tried with many different browsers, systems, emails etc... The verification email is not arriving. I have resent it many times and waited for hours. Nothing comes.

@nextcloud-bot
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GitMate.io thinks possibly related issues are #5658 (share by email - password email not sent - solved), #3109 (Unable to send e-mail since Nextcloud 11), #5047 (Can't password protect shares because password email is sent from account email address), #1916 (discussion: remove "send email" option for public links), and #8913 (Can't upload videos when sent email.).

@sixnoteprod
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Nope. This is nothing to do with NextCloud itself, just the forums for nextcloud.

@patschi
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patschi commented Sep 15, 2018

Can you check if there's anything in the spam folder of your mail provider? Otherwise I would recommend trying an other mail address for testing purposes.

I've also tried to request a password change on my account for testing purposes, haven't received any mail since over 15 minutes on my Google Mail address. Maybe the @nextcloud/infrastructure might check if something goes wrong server-side?

@sixnoteprod
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Yeh I've definitely been checking spam and also any categorised folders. I've tried three different email addresses, one of which doesn't use gmail-suite.

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