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[NC15] Mandatory TOTP 2fa prevents login after upgrade from 15.0.0 alpha to beta 2 #12510

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timmersr opened this issue Nov 17, 2018 · 3 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug feature: authentication

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@timmersr
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Mandatory TOTP 2fa prevents login after upgrade from 15.0.0 alpha to beta 2

Steps to reproduce
Upgrade from NC 15.0.0 alpha to beta 2. Then try to login.

Expected behaviour
The TOTP functionality should be disabled by default, as TOTP app version 1.50 was unsupported in NC 15.0.0 alpha.

Actual behaviour
Using TOTP is mandated, but the app (version 1.50) is disabled. A backup-code is requested. Unless the admin account has stored TOTP backup-codes, he/she is unable to login after the upgrade to NC 15.0.0 beta 2.

And once logged in, upgrading the TOTP app to version 2.00 gives mixed results as seen on 2 different servers, 1 server needed the TOTP app first to be removed and reinstalled for it to function, the other was fine with the upgrade.

Server configuration
Operating system: ubuntu 16.04.5
Web server: apache2
Database: mysql
PHP version: 7
Nextcloud version: 15.0.0 beta 2
Updated from an older Nextcloud/ownCloud or fresh install: upgraded from 14 beta, to 15.0.0 alpha.

@nextcloud-bot
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GitMate.io thinks possibly related issues are #10885 (NC 14.0.0 beta 4, web login failed after upgrade from 13.0.5.2), #2645 (Translation Issue after upgrading to 10.0.2), #12355 (15.0.0 Beta 2), #12507 (App Page not available after Upgrade to 15 Beta 2), and #3714 (Cannot login via web browser after upgrade to 11.0.2).

@ChristophWurst
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The TOTP functionality should be disabled by default, as TOTP app version 1.50 was unsupported in NC 15.0.0 alpha.

You did read the warning of incompatible apps before clicked the update button, right?

@skjnldsv skjnldsv added the 0. Needs triage Pending check for reproducibility or if it fits our roadmap label Jun 12, 2019
@skjnldsv
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As there is no feedback since a while I will close this ticket. If this is still happening please make sure to upgrade to the latest version. After that, feel free to reopen.

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Labels
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