CERN feedback from Phoenix UX workshop

[labkode]

This issue superseded:
#1833

Overall there has been progress on the UI from the previous design to the current one as of 6/08/2020.
The UI feels more modern and more usable. The team is going into the right direction.

• When clicking the "manage my account" button a new tab opens, from my perspective this is annoying.

• I've been logged out at least four times the last 20 minutes

• When clicking "Menu" the file information is covered by the navigation bar

• Nothing happened when I clicked "open in pdfviewer" and "open in markdown editor", but maybe this is intentional for now?

• Clicking on 'Manage your account' takes you to the login screen, and though you don't have to enter the credentials again, it takes some time to redirect to /account, which is not really UX-friendly.

• The design is not balanced. Some things are big and with lots of space (i.e buttons), others small (the text inside the buttons).

• There is no alt text information on the elements (i.e the applications button)

• There's no "move" option, to move files around

• The mimetype icons are ready for a redesign (they look outdated)

• No sortable headers in files view

• Updating link fails with an error.Expiration date input on public link is free form, no calendar pop-up.

• Sidebar transitions (sharing, left menu) are abrupt, harsh to the the end-user experience:
  UX: abrupt transitions #3925

• I think the progress circle when searching is placed in a strange place.:
  UX: progress circle when searching is placed in a strange place.  #3909

• Hovering the file list could show up shortcuts to the most used actions (instead of always hidding them in "..."):
  UX: hovering the file could show actions #3912

• Drag and drop of files would be handy:
  FEATURE: Drag&Drop would be handy to upload files. #3914

• Login should be automatic (instead of showing the "login" button; at least make this configurable):
  UX: Login should be automatic  #3915

• The session should be refreshed without sending users to the login
  page:UX: The session should be refreshed without sending users to the login page #3916

• The "open" dialog that appears in the bottom is a nice concept, but I would prefer to set a default action for
  opening (maybe a checkbox to choose this?:
  FEATURE: store default action for opening files. #3918

• Harsh transitions:
  Sidebars need better transition #1855

• Display username alongside display name when searching users in share menu
  Show username of users when sharing #3804

• Make home path configurable:
  Make home path configurable #4248

• When clicking "collaborators" I also get other file information such as versions and links, maybe this should be called something more generic?
  UX: Collaborators action naming #3907

• When clicking "collaborators" and "collaborators" I get first one progress bar and then a progress circle, for me this feel very cluttered:
  UX: two progress styles for same action in collaborators pane #3908

• It would be useful to have a right click menu:
  UX: It would be useful to have a right click menu #3920

• Improve usability for received shares:
  UX: Improve usability for received shares #3926

• The menu on the right has relevant links. The screen has plenty of space. So the menu should be visible all the time:
  UX: fill space with actions #3910

• The warnings/errors should disappear automatically. If there's a need to keep them, then they should be part of a "notifications" menu:
  UX: errors notifications should disappear automatically #3911

• There's no "download selected" button, when selecting multiple files:
  FEATURE: There's no "download selected" button, when selecting multiple files #3913

• Overlay elements like the date picker should prevent clicks on background elements
  UX: Overlay elements like the date picker should prevent clicks on background elements #3917

• No option to share a folder when inside it:
  UX: No option to share a folder when inside it #3919

• When I go to share with others, the api might take some time replying. When it does, I see a flash of a message in the background before seeing the files (probably the message that appears when there's nothing shared with other):
  https://github.com/owncloud/phoenix/issues/3921

• No favourites:
  FEATURE: I don't see anymore Favourites pane #3922

• No shared with public link:
  https://github.com/owncloud/phoenix/issues/3923

• Public link deletion does not trigger a popup for confirmation, compared to deleting a file or a user share, restoring the public link is not possible:
  UX: confirmation for public link deletion? #3924

• The creation of a public link doesn't show the public link URL, user has to click the chain symbol to get it copied, it is not intuitive (EDIT: It does now)

• Hovering the mouse over the favourite start does not trigger a change in the cursor (probably because it isn't a link), the checkbox does it:
  Favourite/star is not button #1645

[micbar]

@labkode Seems that you tested an outdated version.

Which version did you test?

[labkode]

@micbar this is the feedback from the last UX workshop we had together in March.
If some of the items have been addressed, please specify which ones.

[micbar]

@labkode Please open individual issues for the remaining items. These large "all in one" issues are hard to process :-)

[labkode]

@micbar done 👍

[fschade]

@kulmann points are still open, we should discuss this and decide how to handle them.

[kulmann]

Closing here, since the individual issue have their own tickets. All of them have a label that lets them appear in our fastlane, so they have sufficient attention.