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Element.io 1.11 crashes on launch and install #2023

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Foosec opened this issue Jul 11, 2022 · 5 comments
Closed

Element.io 1.11 crashes on launch and install #2023

Foosec opened this issue Jul 11, 2022 · 5 comments
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Electron Issues with Electron apps fixed in next build Fixed in the next Sandboxie version Workaround Temporary or alternative solution

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@Foosec
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Foosec commented Jul 11, 2022

Describe what you noticed and did

New version of element.io crashes on launch / install. (Sandboxie reports process has crashed)

How often did you encounter it so far?

Always

Affected program

Element matrix client

Download link

https://element.io/get-started#download

Where is the program located?

The program is installed only inside a sandbox (NOT in the real system anyway).

Expected behavior

No crash :)

What is your Windows edition and version?

Win 10 Pro Version 10.0.19044 Build 19044

In which Windows account you have this problem?

A local or Microsoft account without special changes.

Please mention any installed security software

Eset antivirus

What version of Sandboxie are you running?

Sandboxie-plus 64bit 1.1.3

Is it a new installation of Sandboxie?

I have been in the same version for a while now.

Is it a regression?

No response

In which sandbox type you have this problem?

In a Sandbox with data protection (blue sandbox icon).

Can you reproduce this problem on an empty sandbox?

I can confirm it also on an empty sandbox.

Did you previously enable some security policy settings outside Sandboxie?

No response

Crash dump

No response

Trace log

No response

Sandboxie.ini configuration

Enabled=y
AutoRecover=y
BlockNetworkFiles=y
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttl
Template=OpenBluetooth
Template=SkipHook
Template=FileCopy
Template=qWave
Template=BlockPorts
Template=LingerPrograms
Template=AutoRecoverIgnore
ConfigLevel=9
UsePrivacyMode=y
NormalFilePath=C:\Users\Foobar\Downloads
@Foosec Foosec added the Confirmation pending Further confirmation is requested label Jul 11, 2022
@Dyras
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Dyras commented Jul 17, 2022

Same here on SB-P 1.2.3
grafik

Trace log:
element.log

@isaak654
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isaak654 commented Jul 17, 2022

Same issue with v1.2.3 x64, but it will start working fine with SpecialImage=chrome,element.exe under your [sandbox] section in the Sandboxie.ini configuration file. For reasons that I ignore, the same version of Element works fine by default without that line on v1.0.22 x64.

@isaak654 isaak654 added the Workaround Temporary or alternative solution label Jul 17, 2022
@isaak654 isaak654 added the Electron Issues with Electron apps label Jul 17, 2022
@DavidXanatos
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I think this workaround will be it.
The crash is internal to element11.exe so it just crashes when we add the special extra command aprameters.
an alternative workaround would be
UseElectronWorkaround=n
I'll make this setting per process in future and we wil add an
UseElectronWorkaround=Element.exe,n
to the global compatybility templates

@DavidXanatos DavidXanatos added the fixed in next build Fixed in the next Sandboxie version label Jul 18, 2022
@Dyras
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Dyras commented Jul 24, 2022

Element doesn't flat out crash now on 1.2.5, but I can't get it to actually open the window when I double click the tray icon.

Is it working for you now @Foosec?

@isaak654
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Element doesn't flat out crash now on 1.2.5, but I can't get it to actually open the window when I double click the tray icon.

Confirmed, but that is another issue to be opened separately.

@isaak654 isaak654 removed the Confirmation pending Further confirmation is requested label Jul 25, 2022
@sandboxie-plus sandboxie-plus locked and limited conversation to collaborators Jul 25, 2022
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Labels
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