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Fails to open Windows Explorer from Sandboxie app (since build 25136.1000) #2109

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ojo11 opened this issue Aug 9, 2022 · 22 comments
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already fixed Already fixed at some point remote support Remote support requests Win 11 Windows 11 issues

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@ojo11
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ojo11 commented Aug 9, 2022

Describe what you noticed and did

Schedule 25174 build.
Install the application.
Launch the application.
Give Keyboard input alt + b + 1 + r + w
Observe.

Actual Results | App failed to open explorer.exe

Expected Results | Application should be able to work without any issues.

How often did you encounter it so far?

100% repro

Affected program

Windows Explorer

Download link

Not available

Where is the program located?

The program is installed both inside and outside the sandbox.

Expected behavior

Application should be able to work without any issues.

What is your Windows edition and version?

Windows 11 25174

In which Windows account you have this problem?

A local or Microsoft account without special changes.

Please mention any installed security software

Windows Security

What version of Sandboxie are you running?

5.57.7

Is it a new installation of Sandboxie?

I recently did a new clean installation.

Is it a regression?

No response

In which sandbox type you have this problem?

In a Standard isolation sandbox (yellow sandbox icon).

Can you reproduce this problem on an empty sandbox?

Not relevant to my request.

Did you previously enable some security policy settings outside Sandboxie?

No response

Crash dump

No response

Trace log

No response

Sandboxie.ini configuration

No response

@ojo11 ojo11 added the Confirmation pending Further confirmation is requested label Aug 9, 2022
@isaak654
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isaak654 commented Aug 9, 2022

So which application is accepting that keyboard input? Any screenshot or video would help too.

@isaak654 isaak654 added more info needed More information is needed to move forward and removed Confirmation pending Further confirmation is requested labels Aug 9, 2022
@ojo11
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ojo11 commented Aug 10, 2022

Hello Isaak We are using keyboard for shortcut to reproduce the issue.

Below are two ways we can reproduce this bug:

  1. Install the application from dumps.
  2. Launch the application.
  3. Give Keyboard input alt + b + 1 + r + w
  4. Observe
    (Or)
  5. Install the Sandboxie application from vendor site
  6. Launch Sandboxie control
  7. Goto Sandbox option -> DefaultBox -> Run Sandboxed -> Run Windows Explorer
  8. Observe

@ojo11
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ojo11 commented Aug 10, 2022

Fails to open Windows Explorer from Sandboxie app (Issue #2109)

@isaak654 isaak654 added Issue reproduced Issue reproduced without uncertainties Win 11 Windows 11 issues and removed more info needed More information is needed to move forward labels Aug 11, 2022
@isaak654
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isaak654 commented Aug 11, 2022

The weird thing is that it doesn't happen on the current Win 11 RTM 21H2 (except the opening delay in #1127), while on Win 10 it works fine.

Update: the last Win 11 build where Explorer started is 25131.1000, since 25136.1000 it hangs.

@isaak654 isaak654 changed the title Fails to open Windows Explorer from Sandboxie app Fails to open Windows Explorer from Sandboxie app (25174 build) Aug 11, 2022
@isaak654 isaak654 changed the title Fails to open Windows Explorer from Sandboxie app (25174 build) Fails to open Windows Explorer from Sandboxie app (since build 25136.1000) Aug 11, 2022
@isaak654 isaak654 added the help wanted Extra help is needed label Aug 16, 2022
@ojo11
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ojo11 commented Aug 23, 2022

do you need anything else from us?

@isaak654
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Any help that could lead to a fix would be appreciated.

@ojo11

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@isaak654
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Slack

@DavidXanatos
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I have investigated the win UI issues a bit and it seams that it is enough not to rename a couple of window classes namely:
NoRenameWinClass=Windows.UI.Composition.DesktopWindowContentBridge
NoRenameWinClass=Windows.UI.Core.CoreWindow
NoRenameWinClass=Windows.UI.Input.InputSite.WindowClass

Unfortunately NoRenameWinClass does as of 1.3.3 not support wildcards such that NoRenameWinClass=Windows.UI.* would do the trick,
I'll add wildcard support to the next build, probably 1.3.4 and add the required value in one of the default templates.

about the instructions from the first post "Give Keyboard input alt + b + 1 + r + w"
when i do that nothing seams to be happening, nieder in a sandboxed nor in a unsandboxed explorer,
i also tried switching the system language to english, what is supposed to happen?

@DavidXanatos
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please test build 1.3.4 https://github.com/sandboxie-plus/Sandboxie/releases/tag/1.3.4

@ojo11
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ojo11 commented Sep 19, 2022

Thank you! I've shared it with the team.

@Uj947nXmRqV2nRaWshKtHzTvckUUpD
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Uj947nXmRqV2nRaWshKtHzTvckUUpD commented Sep 20, 2022

confirmed - explorer finally works on v1.3.4. good job!

@isaak654 isaak654 added already fixed Already fixed at some point and removed help wanted Extra help is needed Issue reproduced Issue reproduced without uncertainties labels Oct 20, 2022
@isaak654
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While this issue is fixed, there is a new one between the hardened sandboxes and Windows 11 22H2 RTM: #2341

@sandboxie-plus sandboxie-plus locked and limited conversation to collaborators Oct 20, 2022
@isaak654 isaak654 added the remote support Remote support requests label Feb 24, 2024
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