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Roboform extension not working in sandboxed Firefox 106 #2411

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darchon7 opened this issue Oct 28, 2022 · 10 comments
Closed

Roboform extension not working in sandboxed Firefox 106 #2411

darchon7 opened this issue Oct 28, 2022 · 10 comments
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Firefox-related Issues with Firefox-based browsers fixed in next build Fixed in the next Sandboxie version Known issue Old known Sandboxie issues Workaround Temporary or alternative solution

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@darchon7
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Describe what you noticed and did

click on the roboform icon at the top bar. an error box immediately appears saying "Can not start Roboform"

rf-chrome-nm-host_axLF14pkWV

works outside the sandbox and in previous versions.

other extensions seem to be working fine.

How often did you encounter it so far?

always

Affected program

Firefox portable 106..0.2

Download link

https://addons.mozilla.org/en-US/firefox/addon/roboform/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

Where is the program located?

The program is installed only outside the sandbox.

Expected behavior

a roboform popup window should appear asking to login which then provides access to passwords stored in D:\My Documents\RoboForm

What is your Windows edition and version?

windows 10 pro 21h2 64-bit b19044.2130

In which Windows account you have this problem?

User account with UAC protection completely turned off.

Please mention any installed security software

Bitdefender

What version of Sandboxie are you running?

Sandboxie Plus 1.5.1

Is it a new installation of Sandboxie?

I just updated Sandboxie from a previous version (to be specified).

Is it a regression?

No response

In which sandbox type you have this problem?

In a standard isolation sandbox (yellow sandbox icon).

Can you reproduce this problem on an empty sandbox?

I can confirm it also on an empty sandbox.

Did you previously enable some security policy settings outside Sandboxie?

no

Crash dump

No response

Trace log

No response

Sandboxie.ini configuration

[GlobalSettings]

Template=Edge_Fix
Template=RpcPortBindings
Template=WindowsRasMan
Template=BitDefenderInternetSecurity
Template=7zipShellEx
Template=Listary
Template=WindowsLive
Template=OfficeLicensing
Template=OfficeClickToRun
Template=RoboForm
FileRootPath=d:\Sandbox\%USER%\%SANDBOX%
KnownConflicts=BitDefender
KeyRootPath=\REGISTRY\USER\Sandbox_%USER%_%SANDBOX%
IpcRootPath=\Sandbox\%USER%\%SANDBOX%\Session_%SESSION%

[DefaultBox]

ConfigLevel=9
AutoRecover=y
BlockNetworkFiles=n
Template=OpenBluetooth
Template=SkipHook
Template=FileCopy
Template=qWave
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Favorites%
RecoverFolder=%Desktop%
RecoverFolder=d:\Program Files
RecoverFolder=F:\Downloads
RecoverFolder=C:\Users\dwayne\Downloads
RecoverFolder=C:\Users\dwayne\AppData\Local\RoboForm
BorderColor=#00ffff,ttl,6
Enabled=y
OpenFilePath=<firefoxprograms>,D:\Program Files\
OpenFilePath=firefoxportable.exe,D:\Program Files\
OpenFilePath=firefox.exe,D:\Program Files\
OpenFilePath=<firefoxprograms>,F:\Downloads\
OpenFilePath=firefoxportable.exe,F:\Downloads\
OpenFilePath=firefox.exe,F:\Downloads\
OpenFilePath=robotaskbaricon.exe,%Personal%\My RoboForm Data\
OpenFilePath=robotaskbaricon.exe,C:\Program Files (x86)\Siber Systems\AI RoboForm\
OpenFilePath=qbittorrent.exe,%AppData%\qBittorrent\
OpenFilePath=qbittorrent.exe,%Local AppData%\qBittorrent\
OpenFilePath=qbittorrent.exe,H:\
OpenFilePath=operaportable.exe,D:\Program Files\
OpenFilePath=opera.exe,D:\Program Files\
OpenFilePath=chrome.exe,D:\Program Files\
OpenFilePath=googlechromeportable.exe,D:\Program Files\
OpenFilePath=rf-chrome-nm-host.exe,C:\Users\dwayne\AppData\Local\RoboForm\
OpenPipePath=qbittorrent.exe,%{374DE290-123F-4565-9164-39C4925E467B}%\
ClosedFilePath=*BitDefender*atcuf*.dll
WriteFilePath=C:\Program Files\Bitdefender\*
OpenWinClass=#
BoxNameTitle=n
BlockNetParam=y
DropAdminRights=n
FakeAdminRights=n
ClosePrintSpooler=n
OpenPrintSpooler=n
AllowSpoolerPrintToFile=n
CopyLimitKb=81920
CopyLimitSilent=n
NeverDelete=n
AutoDelete=n
AllowRawDiskRead=n
NotifyDirectDiskAccess=n

[UserSettings_11C20289]

SbieCtrl_UserName=dwayne
SbieCtrl_BoxExpandedView=DefaultBox
SbieCtrl_NextUpdateCheck=1614796928
SbieCtrl_WindowCoords=200,150,909,596
SbieCtrl_ActiveView=40021
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_AutoApplySettings=n
SbieCtrl_ProcessViewColumnWidths=250,70,300
SbieCtrl_AutoStartAgent=SandMan.exe
SbieCtrl_EnableAutoStart=y

[UserSettings]

SbieCtrl_AutoStartAgent=SandMan.exe
AutoRecover=n
BlockNetworkFiles=y
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttl
Template=OpenBluetooth
Template=SkipHook
Template=FileCopy
Template=qWave
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
ConfigLevel=9
@darchon7 darchon7 added the Confirmation pending Further confirmation is requested label Oct 28, 2022
@offhub
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offhub commented Oct 28, 2022

Try adding this to the box config to see if it resolves the problem.
ReadFilePath=firefox.exe,*\Program Files (x86)\Siber Systems\AI RoboForm\*

@darchon7
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THANKS A BUNCH!! that fixed it.

@isaak654 isaak654 reopened this Oct 28, 2022
@isaak654 isaak654 added the template request Possibly linked to template requests label Oct 28, 2022
@isaak654
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isaak654 commented Oct 28, 2022

It may be worthwhile to update the existing template before closing the issue:

Tmpl.RoboForm=%Personal%\My RoboForm Data

[Template_RoboForm]
Tmpl.Title=RoboForm
Tmpl.Class=Security
Tmpl.Url=http://www.roboform.com/
Tmpl.Scan=i
OpenFilePath=%Tmpl.RoboForm%
OpenFilePath=%Tmpl.RoboForm%\*
OpenIpcPath=*\BaseNamedObjects*\{45DB34C3-955C-11D3-ABEF-444553540000}*
OpenPipePath=\Device\NamedPipe\{9A04C483-2EDC-40CE-B4F9-D9809ADA75E1}
# ProcessGroup=<StartRunAccess>,identities.exe
OpenWinClass=RfWatcher333233

@DavidXanatos
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PLease clarify has this issue been caused by a sandboxie update or by a firefox update?

@offhub
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offhub commented Nov 3, 2022

Started with Firefox 106 update.

@isaak654 isaak654 added Workaround Temporary or alternative solution Known issue Old known Sandboxie issues and removed Confirmation pending Further confirmation is requested labels Nov 6, 2022
@isaak654 isaak654 changed the title roboform extension not working in sandboxed portable firefox Roboform extension not working in sandboxed Firefox 106 Nov 6, 2022
@isaak654
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isaak654 commented Nov 6, 2022

The workaround doesn't seem to work for everyone with custom paths, so it probably should be refined a little:

Unfortunately the "workaround"-line given there didn't do the trick with my installation. Reason probably is that
ReadFilePath=firefox.exe,*\Program Files (x86)\Siber Systems\AI RoboForm*,

  • while it exists on my system - is an empty directory.

My Roboform is installed in C:\WINTOOL\Roboform\ which again has no "Siber Systems" or "AI RoboForm" SubDir. So I've done a system-wide search with the result that an "AI RoboForm"-SubDir, in particular with any content, doesn't exist ANYWHERE ELSE in my Dir-structure either to point a "ReadFilePath="-statement to.

Unfortunately adding a more general
ReadFilePath=firefox.exe,*\WINTOOL\RoboForm*
statement didn't help in remedying the issue either. So I'm not sure about that "workaround" but thanks again for pointing to that github-thread anyway.

@offhub
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offhub commented Nov 6, 2022

I tested with installing to that folder and it works for me. Something else should be causing the strange behavior.

Firefox 106.0.5 64-bit
RoboForm Password Manager 9.3.5.0 (Firefox)
RoboForm 9.3.7.7 (Windows)
Windows 10 22H2

Install location
C:\WINTOOL\Roboform\

Sandboxie.ini
ReadFilePath=firefox.exe,*\WINTOOL\RoboForm*

rbfrm01.mp4

@DavidXanatos
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where to find a download of that? on the website there is only a firefox extension which does not install any external components

@isaak654
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isaak654 commented Nov 7, 2022

where to find a download of that? on the website there is only a firefox extension which does not install any external components

https://www.roboform.com/dist/RoboForm-v9-Setup.exe

roboform_for_Windows

@DavidXanatos DavidXanatos added fixed in next build Fixed in the next Sandboxie version and removed template request Possibly linked to template requests labels Nov 7, 2022
@DavidXanatos
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the issue is properly fixed it was the same issue as #2391

@isaak654 isaak654 added the Firefox-related Issues with Firefox-based browsers label Nov 7, 2022
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