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Firefox crashes in sandboxie after idle some time #3464

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0x391F opened this issue Nov 29, 2023 · 3 comments
Closed

Firefox crashes in sandboxie after idle some time #3464

0x391F opened this issue Nov 29, 2023 · 3 comments
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ESET SBIE issues in conjunction with ESET software Firefox-related Issues with Firefox-based browsers

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@0x391F
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0x391F commented Nov 29, 2023

Describe what you noticed and did

https://crash-stats.mozilla.org/report/index/c0d68892-0f06-4328-b82a-b7e900231129#tab-details
Some bugs related to this seems also cause by SbieSvc.dll, see: https://crash-stats.mozilla.org/signature/?product=Firefox&signature=shutdownhang+%7C+ZwDeviceIoControlFile&date=%3E%3D2023-11-22T11%3A15%3A00.000Z&date=%3C2023-11-29T11%3A15%3A00.000Z&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&_columns=install_time&_columns=startup_crash&_sort=-date&page=1, for example, https://crash-stats.mozilla.org/report/index/9aa2b0ed-c734-46c0-b93a-3efcf0231129#tab-details.

How often did you encounter it so far?

No response

Affected program

Firefox 120.0

Download link

https://ftp.mozilla.org/pub/firefox/releases/120.0/win64/zh-CN/Firefox%20Setup%20120.0.exe

Where is the program located?

The program is installed only outside the sandbox.

Expected behavior

This bug shouldn't appear.

What is your Windows edition and version?

Windows 10 Enterprise LTSC 2019 x64 (10.0.19044.3693)

In which Windows account you have this problem?

Not relevant to my request.

Please mention any installed security software

ESET Inernet Security 17.0.15.0

What version of Sandboxie are you running?

Sandboxie-Plus 1.12.0

Is it a new installation of Sandboxie?

I recently did a new clean installation.

Is it a regression?

No response

In which sandbox type you have this problem?

In a standard isolation sandbox (yellow sandbox icon).

Can you reproduce this problem on a new empty sandbox?

Not relevant to my request.

Did you previously enable some security policy settings outside Sandboxie?

No response

Crash dump

https://crash-stats.mozilla.org/report/index/c0d68892-0f06-4328-b82a-b7e900231129#tab-details

Trace log

No response

Sandboxie.ini configuration

No response

@0x391F 0x391F added the Confirmation pending Further confirmation is requested label Nov 29, 2023
@offhub
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offhub commented Nov 29, 2023

Can you try turning off the following settings?

#3443 (comment)

If it is a crash caused by the above, this problem will be fixed by ESET.

https://forum.eset.com/topic/38819-eis-170150-browser-script-scanner-breaks-firefox-in-sandboxie/#comment-176515

@0x391F
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0x391F commented Nov 29, 2023

Can you try turning off the following settings?

#3443 (comment)

If it is a crash caused by the above, this problem will be fixed by ESET.

https://forum.eset.com/topic/38819-eis-170150-browser-script-scanner-breaks-firefox-in-sandboxie/#comment-176515

This setting has been turning off, because it will causing Firefox's tabs crash.

@offhub offhub added the Firefox-related Issues with Firefox-based browsers label Nov 29, 2023
@DavidXanatos DavidXanatos added the ESET SBIE issues in conjunction with ESET software label Dec 13, 2023
@0x391F
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0x391F commented May 2, 2024

This bug seems doesn't reproduce any more.

@0x391F 0x391F closed this as completed May 2, 2024
@isaak654 isaak654 removed the Confirmation pending Further confirmation is requested label May 12, 2024
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