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BSOD on killing installer #3750

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fcore117 opened this issue Mar 24, 2024 · 3 comments
Open

BSOD on killing installer #3750

fcore117 opened this issue Mar 24, 2024 · 3 comments
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Can't reproduce The issue cannot be reproduced internally Confirmation pending Further confirmation is requested crash dump Dump file attached for a detailed analysis

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@fcore117
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Describe what you noticed and did

1: Download Epic Games Launcher, 2: Run sandboxed, wait installation fail and let it start rolling back, 3: Press Kill All Processes from tray right click while installation rolls back = BSOD

If you cannot replicate i could share .dmp, but i assume it can be replicated.

How often did you encounter it so far?

No response

Expected behavior

Kill without BSOD

Affected program

EGL

Download link

https://www.unrealengine.com/en-US/download

Where is the program located?

The program is installed both inside and outside the sandbox.

Did the program or any related process close unexpectedly?

Yes, it did. I'm going to share the .dmp file(s) in a later comment.

Crash dump

No response

What version of Sandboxie are you running now?

Sandboxie-Plus v1.13.3 x64

Is it a new installation of Sandboxie?

I recently did a new clean installation.

Is it a regression from previous versions?

No response

In which sandbox type you have this problem?

In a standard isolation sandbox (yellow sandbox icon).

Can you reproduce this problem on a new empty sandbox?

I can confirm it also on a new empty sandbox.

What is your Windows edition and version?

Windows 10 Pro 22H2 x64

In which Windows account you have this problem?

A local account (Administrator).

Please mention any installed security software

Windows Defender

Did you previously enable some security policy settings outside Sandboxie?

No response

Trace log

No response

Sandboxie.ini configuration

No response

@fcore117 fcore117 added the Confirmation pending Further confirmation is requested label Mar 24, 2024
@offhub offhub added more info needed More information is needed to move forward Can't reproduce The issue cannot be reproduced internally labels Mar 24, 2024
@offhub
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offhub commented Mar 26, 2024

I cannot reproduce the issue; please share the dump file if you can.

Windows 10 22H2 (19045.4046) on Hyper-V

@fcore117
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fcore117 commented Mar 26, 2024

If you get dmp i remove it.

@offhub offhub added the crash dump Dump file attached for a detailed analysis label Mar 28, 2024
@DavidXanatos
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got it

@isaak654 isaak654 removed the more info needed More information is needed to move forward label Mar 31, 2024
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Labels
Can't reproduce The issue cannot be reproduced internally Confirmation pending Further confirmation is requested crash dump Dump file attached for a detailed analysis
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