Can't download docsets

[Carsampa]

When trying to download any docset, I'm always getting the message "SSL handshake failed". Is there some problem with your site certificate?

[trollixx]

Are you using CI build by any chance?

[Carsampa]

First I have tried to use "zeal-portable-0.6.1-windows-x64.7z", then "zeal-portable-stable-0.6.1-windows-x64.zip" and last "zeal-0.6.1-windows-x64.msi". All those tests, whether portable or installed, led to the same message "SSL handshake failed", independent of the specific docset to be downloaded. After that, I have tried to use Velocity and all the selected docsets were downloaded successfully. But I would like to use Zeal instead, which I prefer.

[Carsampa]

P.S.: I'm using Windows 10 Pro, version 1909, fully updated until 05-2020 (18363.836). I have all Microsoft Visual C++ Redistributables installed, from 2005 to 2019.

[dblandin]

Hey 👋

This "SSL handshake failed" error is also affecting the currently published Flatpak release:

$ flatpak info org.zealdocs.Zeal

Zeal - Documentation browser

          ID: org.zealdocs.Zeal
         Ref: app/org.zealdocs.Zeal/x86_64/stable
        Arch: x86_64
      Branch: stable
     Version: 0.6.1
     License: GPL-3.0-only
      Origin: flathub
  Collection: org.flathub.Stable
Installation: user
   Installed: 51.0 MB
     Runtime: org.kde.Platform/x86_64/5.12
         Sdk: org.kde.Sdk/x86_64/5.12

      Commit: 8aaaa499f0438d08c39868a9e4ca6d0031c6dda851a6a4d3c474a871dd12f6f3
      Parent: a9e44c7cfe630e5b3c2fa2af7137f1674fa84c07a0401d4e9b7ff4fb55df3bef
     Subject: Set publishing delay to one hour (63733271)
        Date: 2019-03-05 03:37:18 +0000

             /////////////                devon@devon-laptop 
         /////////////////////            ------------------ 
      ///////*767////////////////         OS: Pop!_OS 20.04 LTS x86_64 
    //////7676767676*//////////////       Host: 20KH002KUS ThinkPad X1 Carbon 6 
   /////76767//7676767//////////////      Kernel: 5.4.0-7634-generic 
  /////767676///*76767///////////////     Uptime: 2 days, 2 hours, 56 mins 
 ///////767676///76767.///7676*///////    Packages: 1988 (dpkg), 13 (brew), 46  
/////////767676//76767///767676////////   Shell: zsh 5.8 
//////////76767676767////76767/////////   Resolution: 3200x1800 
///////////76767676//////7676//////////   DE: GNOME 
////////////,7676,///////767///////////   WM: Mutter 
/////////////*7676///////76////////////   WM Theme: Pop 
///////////////7676////////////////////   Theme: Pop [GTK2/3] 
 ///////////////7676///767////////////    Icons: Pop [GTK2/3] 
  //////////////////////'////////////     Terminal: gnome-terminal 
   //////.7676767676767676767,//////      CPU: Intel i7-8650U (8) @ 4.200GHz 
    /////767676767676767676767/////       GPU: Intel UHD Graphics 620 
      ///////////////////////////         Memory: 8687MiB / 15759MiB 
         /////////////////////
             /////////////                                        

[Carsampa]

After some tests, I could bypass the problem just executing Zeal using a VPN, with a foreign country IP address. That's very strange, as I'm in Brazil, and I never (decades) had any problems like this.

[rad8329]

Hey folks,

I'm using Ubuntu 20.04 - Zeal 0.6.1, and I have the same error. I already tried to use some VPN, but no way

[oblitum]

Same on ArchLinux.

[maheswaranm]

Is there a way to enable additional debug logging to see what exactly the failure is?
I get the same SSL handshake failure when trying to download docsets.

I can refresh docset list, but not download them.

[AlexandreQuintela]

Same on Linux Mint 20.04

[trollixx]

Looks like sydney.kapeli.com mirror is no longer active. I removed it from the configuration.

@Kapeli was it an intended change?

[trollixx]

Just for the context, sydney.kapeli.com now resolves to 23.92.22.81, which is located in Newark, NJ. As the result, GeoIP check in the redirect service started to pick it for a lot North American users.

[Carsampa]

Ok. Now working. Thank you.

[yue1071693411]

我也是这样的需要怎么解决

[dpsingh11]

getting the ssl handshake failed error while trying to download docset on ubuntu 20.04 machine

[Kapeli]

@trollixx I've removed the singapore.kapeli.com mirror and added mumbai.kapeli.com and sydney.kapeli.com.

[trollixx]

@trollixx I've removed the singapore.kapeli.com mirror and added mumbai.kapeli.com and sydney.kapeli.com.

Updated, thanks!