Genesys Cloud Blueprints
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cx-as-code-cicd-gitactions-blueprint
cx-as-code-cicd-gitactions-blueprint PublicThis Genesys Cloud Developer Blueprint demonstrates how to integrate CX as Code into a CI/CD pipeline
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bot-connector-for-ms-power-virtual-agent
bot-connector-for-ms-power-virtual-agent PublicThis Genesys Cloud Developer Blueprint provides a sample of using Genesys Bot Connector with a Microsoft Power Virtual Agent
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agent-monitoring-app-blueprint
agent-monitoring-app-blueprint PublicVue.js application using the Genesys Cloud Javascript SDK to build a custom Agent monitoring application.
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automated-callback-blueprint
automated-callback-blueprint PublicBlueprint to configure automated callbacks by using data actions to add numbers to an always-running outbound dialing campaign
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microsoft-teams-blueprint
microsoft-teams-blueprint PublicBlueprint for setting up Genesys Cloud and Microsoft 365 to provide a meeting scheduling solution
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email-aws-comprehend-blueprint
email-aws-comprehend-blueprint PublicThis Genesys Cloud Developer Blueprint provides instructions on how to setup an email flow with CX as Code
Repositories
- gc-queue-visual-audio-alerter Public
A visual and audible alerter for Genesys Cloud. Intended for such as warehouses, on-call or other applications where a visual or audio alert is required to notify staff to go on-queue.
GenesysCloudBlueprints/gc-queue-visual-audio-alerter’s past year of commit activity - genesyscloud-blueprint-linter-results Public
Collects and displays the linter results of all Genesys Cloud Blueprints
GenesysCloudBlueprints/genesyscloud-blueprint-linter-results’s past year of commit activity - send-email-notification-when-outbound-message-fails-blueprint Public
Send agentless email notification upon outbound message delivery failed
GenesysCloudBlueprints/send-email-notification-when-outbound-message-fails-blueprint’s past year of commit activity - genesys-cloud-call-park Public
As a Telephony Admin, I want the ability for my agents to park a call to be retrieved on another phone.
GenesysCloudBlueprints/genesys-cloud-call-park’s past year of commit activity - automated-chabot-with-amazon-lex Public
Amazon services demonstrating how to feed Genesys Cloud transcript events over to a Lex Automated Chatbot.
GenesysCloudBlueprints/automated-chabot-with-amazon-lex’s past year of commit activity - cx-as-code-cicd-gitactions-blueprint Public
This Genesys Cloud Developer Blueprint demonstrates how to integrate CX as Code into a CI/CD pipeline
GenesysCloudBlueprints/cx-as-code-cicd-gitactions-blueprint’s past year of commit activity - embeddable-framework-blueprint Public
This repository contains an example application that mimics a custom CRM environment. The application can integrate with different PureCloud Embeddable Framework deployment environments: local, private, and production.
GenesysCloudBlueprints/embeddable-framework-blueprint’s past year of commit activity - gc-presence-update-from-ms-teams Public
As a GC Admin, I want the ability to trigger a presence update in Genesys Cloud from Microsoft Teams.
GenesysCloudBlueprints/gc-presence-update-from-ms-teams’s past year of commit activity - digital-messaging-translator-blueprint Public
The Digital Messaging Translator uses AWS Translate service to automatically translate everything in the interaction window in real-time, including canned responses. This supports both web chat and web messaging interactions.
GenesysCloudBlueprints/digital-messaging-translator-blueprint’s past year of commit activity
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