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Webex CC Use Cases |
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Welcome to the Webex Use Case Repository. Here you will find step-by-step guides on how use the Use Cases the Webex Contact Center features.
| Lab ID | Lab Details | Dificulty | Estimated |
|---|---|---|---|
| Lab 0 | Finance | EASY | 40 min |
| Lab 0 | Automotive | EASY | 40 min |
| Lab 1 | Credit Limit | EASY | 30 min |
| Lab 2 | Appointment managment | MID | 60 min |
| Lab 3 | Retail | MID | 55 min |
| Lab 4 | Agent Handover | EASY | 40 min |
