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Error page has a link to support.google.com #2426

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LaurenWags opened this issue Dec 10, 2018 · 3 comments
Open

Error page has a link to support.google.com #2426

LaurenWags opened this issue Dec 10, 2018 · 3 comments
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bug priority/P4 Planned work. We expect to get to it "soon". support addition/edits to articles on support website

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@LaurenWags
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Description

I got a page that mail.google.com was trying to redirect me too many times, so I should clear my cookies. However, the 'Try clearing your cookies.' link directs the user to support.google.com page.

Steps to Reproduce

  1. Get page about being redirected too many times
  2. Notice support link
  3. Click on support link

Actual result:

You're directed to support.google.com page
screen shot 2018-12-10 at 10 06 32 am

Expected result:

Should be directed to a Brave support page.

Reproduces how often:

Unsure

Brave version (brave://version info)

Brave 0.59.2 Chromium: 71.0.3578.80 (Official Build) dev (64-bit)
Revision 2ac50e7249fbd55e6f517a28131605c9fb9fe897-refs/branch-heads/3578@{#860}
OS Mac OS X

Reproducible on current release:

  • Does it reproduce on brave-browser dev/beta builds? yes, found on Dev

Website problems only:

  • Does the issue resolve itself when disabling Brave Shields? n/a
  • Is the issue reproducible on the latest version of Chrome? n/a

Additional Information

@LaurenWags LaurenWags added bug support addition/edits to articles on support website labels Dec 10, 2018
@LaurenWags LaurenWags added this to the 1.x Backlog milestone Dec 10, 2018
@rebron rebron added the priority/P3 The next thing for us to work on. It'll ride the trains. label Dec 11, 2018
@rebron rebron removed this from the 1.x Backlog milestone Dec 11, 2018
@jonathansampson
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+1 Just ran into this on GMail.

@NejcZdovc NejcZdovc added this to the 1.x Backlog milestone Jan 2, 2019
@rebron
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rebron commented Jan 10, 2019

@Brave-Matt to provide the link/article from Help Center.

@rossmoody
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I have a branch out that fixes all the support and error and interstitial wording and aesthetic. It just needs wired up. All the assets and locale are in this branch ready to go. This is the issue: #1149

@rebron rebron added priority/P4 Planned work. We expect to get to it "soon". and removed priority/P3 The next thing for us to work on. It'll ride the trains. labels Jan 17, 2019
@rebron rebron removed this from the 1.x Backlog milestone Feb 7, 2019
@rebron rebron removed their assignment Apr 2, 2019
@rossmoody rossmoody removed their assignment May 24, 2019
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Labels
bug priority/P4 Planned work. We expect to get to it "soon". support addition/edits to articles on support website
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Status: P4 Backlog
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6 participants