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crc start hangs with SSH issue when running (crc) Calling .GetSSHUsername #908

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tquigly1287 opened this issue Dec 20, 2019 · 20 comments
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status/stale Issue went stale; did not receive attention or no reply from the OP

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@tquigly1287
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tquigly1287 commented Dec 20, 2019

General Information

  • OS: MacOS X Mojave 10.14.6
  • Hypervisor: hyperkit: v0.20190201-11-gc0dd46
  • Did you run crc setup before starting it (Yes/No)? Yes

CRC Version

crc version: 1.3.0+918756b
OpenShift version: 4.2.10 (embedded in binary)

CRC Status

CRC VM: Stopped
OpenShift: Stopped
Disk Usage: 0B of 0B (Inside the CRC VM)
Cache Usage: 13.89GB
Cache Directory: /Users/tq@domain.com/.crc/cache

Issue

When I run "crc start" this initially runs ok, but then hangs.

Running "crc start --log-level debug" shows that the start up hangs here (i did "crc delete -f", then "crc setup" before running with the debug flag, so as to recreate from the beginning):

Using API Version 1 () Calling .SetConfigRaw () Calling .GetMachineName DEBU Waiting until ssh is available (crc) Calling .GetSSHHostname (crc) Calling .GetSSHPort (crc) Calling .GetSSHKeyPath (crc) Calling .GetSSHKeyPath (crc) Calling .GetSSHUsername Using SSH client type: external Using SSH private key: /Users/tq@domain.com/.crc/cache/crc_hyperkit_4.2.10/id_rsa_crc (-r--------) &{[-F /dev/null -o ConnectionAttempts=3 -o ConnectTimeout=10 -o ControlMaster=no -o ControlPath=none -o LogLevel=quiet -o PasswordAuthentication=no -o ServerAliveInterval=60 -o StrictHostKeyChecking=no -o UserKnownHostsFile=/dev/null core@192.168.64.7 -o IdentitiesOnly=yes -i /Users/tq@domain.com/.crc/cache/crc_hyperkit_4.2.10/id_rsa_crc -p 22] /usr/bin/ssh <nil>} DEBU About to run SSH command: exit 0 DEBU SSH cmd err, output: exit status 255: DEBU error: Temporary Error: ssh command error: command : exit 0 err : exit status 255 output : - sleeping 1s DEBU retry loop 1 (crc) Calling .GetSSHHostname (crc) Calling .GetSSHPort (crc) Calling .GetSSHKeyPath (crc) Calling .GetSSHKeyPath (crc) Calling .GetSSHUsername Using SSH client type: external Using SSH private key: /Users/tq@domain.com/.crc/cache/crc_hyperkit_4.2.10/id_rsa_crc (-r--------) &{[-F /dev/null -o ConnectionAttempts=3 -o ConnectTimeout=10 -o ControlMaster=no -o ControlPath=none -o LogLevel=quiet -o PasswordAuthentication=no -o ServerAliveInterval=60 -o StrictHostKeyChecking=no -o UserKnownHostsFile=/dev/null core@192.168.64.7 -o IdentitiesOnly=yes -i /Users/tq@domain.com/.crc/cache/crc_hyperkit_4.2.10/id_rsa_crc -p 22] /usr/bin/ssh <nil>} DEBU About to run SSH command: exit 0 DEBU SSH cmd err, output: exit status 255: DEBU error: Temporary Error: ssh command error: command : exit 0 err : exit status 255 output : - sleeping 1s

This loop continues indefinitely until I cancel the start process with crtl + c.

Up until this point the only changes I had to make was adding my user to the 'wheel' group and giving wheel group rw permissions on /etc/host.

Any help appreciated. Many thanks.

Attached crc.log file.
crc.log

@tquigly1287 tquigly1287 changed the title crc start when running (crc) Calling .GetSSHUsername crc start hangs with SSH issue when running (crc) Calling .GetSSHUsername Dec 20, 2019
@hadarsharon
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hadarsharon commented Dec 22, 2019

Been having the same issue (Fedora 31, libvirt, CRC v1.3.0 Openshift v4.2.10). The retry loop goes on but basically this is the error:

(crc) Calling .GetSSHHostname
(crc) DBG | GetIP called for crc
(crc) DBG | Getting current state...
(crc) DBG | IP address: 192.168.130.11
(crc) Calling .GetSSHPort
(crc) Calling .GetSSHKeyPath
(crc) Calling .GetSSHKeyPath
(crc) Calling .GetSSHUsername
Using SSH client type: external
Using SSH private key: /home/hsharon/.crc/machines/crc/id_rsa (-rw-------)
&{[-F /dev/null -o ConnectionAttempts=3 -o ConnectTimeout=10 -o ControlMaster=no -o ControlPath=none -o LogLevel=quiet -o PasswordAuthentication=no -o ServerAliveInterval=60 -o StrictHostKeyChecking=no -o UserKnownHostsFile=/dev/null core@192.168.130.11 -o IdentitiesOnly=yes -i /home/hsharon/.crc/machines/crc/id_rsa -p 22] /usr/bin/ssh <nil>}
About to run SSH command:
exit 0
SSH cmd err, output: exit status 255: 
DEBU error: Temporary Error: ssh command error:
command : exit 0
err     : exit status 255
output  :  - sleeping 1s 

What gives?

@dinolupo
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Same issues here on Windows 10

General information

  • OS: OS: Windows 10 - Version 2004 (OS Build 19041.1)
  • Hypervisor: Hyper-V
  • Did you run crc setup before starting it (Yes/No)? YES, the following:
.\crc.exe stop
.\crc.exe delete -f
.\crc.exe setup
.\crc.exe start -n 8.8.8.8 --log-level debug

CRC version

crc version: 1.3.0+918756b
OpenShift version: 4.2.10 (embedded in binary)

CRC status

PS C:\OpenShiftCodeReady-1.3.0> .\crc.exe status
ERRO Unable to connect to the server: dial tcp 31.199.53.9:6443: connectex: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
 - exit status 1

CRC config

command returns nothing

PS C:\OpenShiftCodeReady-1.3.0> .\crc.exe config view
PS C:\OpenShiftCodeReady-1.3.0>

Host Operating System

PS C:\OpenShiftCodeReady-1.3.0> systeminfo

Host Name:                 DINO-PC
OS Name:                   Microsoft Windows 10 Pro
OS Version:                10.0.19041 N/A Build 19041
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          N/A
Registered Organization:   N/A
Product ID:                00330-80000-00000-AA444
Original Install Date:     23/12/2019, 08:28:48
System Boot Time:          26/12/2019, 12:09:34
System Manufacturer:       MSI
System Model:              MS-7922
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~4000 Mhz
BIOS Version:              American Megatrends Inc. V10.6, 13/08/2015
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume2
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
Total Physical Memory:     32.720 MB
Available Physical Memory: 4.189 MB
Virtual Memory: Max Size:  39.668 MB
Virtual Memory: Available: 7.076 MB
Virtual Memory: In Use:    32.592 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\DINO-PC
Hotfix(s):                 N/A
Network Card(s):           4 NIC(s) Installed.
                           [01]: Xbox Wireless Adapter for Windows
                                 Connection Name: Ethernet 2
                                 DHCP Enabled:    No
                                 IP address(es)
                           [02]: Realtek PCIe GbE Family Controller
                                 Connection Name: Ethernet
                                 DHCP Enabled:    Yes
                                 DHCP Server:     192.168.178.1
                                 IP address(es)
                                 [01]: 192.168.178.87
                                 [02]: fe80::3087:8222:22e0:17e0
                           [03]: Hyper-V Virtual Ethernet Adapter
                                 Connection Name: vEthernet (Default Switch)
                                 DHCP Enabled:    No
                                 IP address(es)
                                 [01]: 172.18.240.1
                                 [02]: fe80::950c:b540:c83a:17c1
                           [04]: Hyper-V Virtual Ethernet Adapter
                                 Connection Name: vEthernet (WSL)
                                 DHCP Enabled:    No
                                 IP address(es)
                                 [01]: 172.18.128.1
                                 [02]: fe80::5417:a718:e576:314a
Hyper-V Requirements:      A hypervisor has been detected. Features required for Hyper-V will not be displayed.

Steps to reproduce

  1. Fresh install of CRC
  2. Try to start

Expected

The system must connect to the correct VM ip address":
172.18.251.67

while it seems it is connecting to:
31.199.53.9:6443

Actual

Stuck after trying to pull secret:

INFO Adding user's pull secret ...
(crc) Calling .GetSSHHostname
(crc) DBG | [executing ==>] : C:\WINDOWS\System32\WindowsPowerShell\v1.0\powershell.exe -NoProfile -NonInteractive ( Hyper-V\Get-VM crc ).state
(crc) DBG | [stdout =====>] : Running
(crc) DBG |
(crc) DBG | [stderr =====>] :
(crc) DBG | [executing ==>] : C:\WINDOWS\System32\WindowsPowerShell\v1.0\powershell.exe -NoProfile -NonInteractive (( Hyper-V\Get-VM crc ).networkadapters[0]).ipaddresses[0]
(crc) DBG | [stdout =====>] : 172.18.251.67
(crc) DBG |
(crc) DBG | [stderr =====>] :
(crc) Calling .GetSSHPort
(crc) Calling .GetSSHKeyPath
(crc) Calling .GetSSHKeyPath
(crc) Calling .GetSSHUsername
Using SSH client type: native
&{{{<nil> 0 [] [] []} core [0x7b6f70] 0x7b6f40 <nil>  [] 0s} 172.18.251.67 22 <nil> <nil>}
DEBU About to run SSH command with hidden output
DEBU Unable to connect to the server: dial tcp 31.199.53.9:6443: connectex: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
DEBU error: Temporary Error: exit status 1 - sleeping 1s
DEBU retry loop 1
DEBU Unable to connect to the server: dial tcp 31.199.53.9:6443: connectex: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
DEBU error: Temporary Error: exit status 1 - sleeping 1s
DEBU retry loop 2

This loop continues indefinitely until I cancel the start process with crtl + c.

Logs

https://gist.github.com/dinolupo/28b72b111a6e4782613807f8a0b654fe

@praveenkumar
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@tquigly1287 @hadarsharon @dinolupo By any chance you folks are using crc behind the vpn?

@hadarsharon
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@praveenkumar Not in my case.

@praveenkumar
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Alright after looking closely all the users logs looks like all of you have different issue.

In case of @tquigly1287 , he didn't waited till the timeout happen due to ssh connection and manually used ctrl + C and then again started it without ./crc delete. @tquigly1287 Can you please do crc delete and then crc start --log-level debug and wait till it either works or failed with timeout, please update the new logs.

In case of @dinolupo crc start to create the VM but then dns doesn't work properly, following snip from the logs show it is using different IP. 172.18.251.67 should be the VM IP but then it is querying to 31.199.53.9 when check with the connection.

time="2019-12-27T16:34:24+01:00" level=debug msg="About to run SSH command:\nhost -R 3 foo.apps-crc.testing"
time="2019-12-27T16:34:25+01:00" level=debug msg="SSH cmd err, output: <nil>: foo.apps-crc.testing has address 172.18.251.67"
...
time="2019-12-27T16:36:38+01:00" level=debug msg="Unable to connect to the server: dial tcp 31.199.53.9:6443: connectex: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond."
time="2019-12-27T16:36:38+01:00" level=debug msg="error: Temporary Error: exit status 1 - sleeping 1s"

@hadarsharon In your case the logs which you uploaded looks like you didn't started a fresh crc container but either stopped or manually stopped the process. Can you please try to do crc delete and then crc start --log-level debug and then share the logs again?

@tquigly1287
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Hi @praveenkumar,

Yes, you are correct I was using a VPN. I have tried the crc start once more with the VPN turned off and it started the cluster. Just to be sure I re-tested the crc with the VPN on and it hangs like before.

For reference - I was following this blog post:

https://developers.redhat.com/blog/2019/09/05/red-hat-openshift-4-on-your-laptop-introducing-red-hat-codeready-containers/

If you still need logs - to help fix the VPN problem, I can re-run asupply these. Let me know.

Thanks for your help,

Tim

@hadarsharon
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@praveenkumar Actually you might be on to something since every time I do crc delete and crc start I get the following error, after which I have to manually change permissions on the file using chmod, then it continues to the error I had originally posted. See log for more info:

(crc) DBG | Verifying executable bit set on /home/hsharon/.crc/machines/crc
(crc) DBG | Setting executable bit set on /home/hsharon/.crc/machines/crc
(crc) DBG | Verifying executable bit set on /home/hsharon/.crc/machines
(crc) DBG | Verifying executable bit set on /home/hsharon/.crc
(crc) DBG | Verifying executable bit set on /home/hsharon
(crc) DBG | Verifying executable bit set on /home
(crc) DBG | Defining VM...
(crc) DBG | Adding the file: /home/hsharon/.crc/machines/crc/.crc-exist
(crc) DBG | Starting VM crc
(crc) Failed to start: virError(Code=38, Domain=18, Message='Cannot access storage file '/home/hsharon/.crc/machines/crc/crc' (as uid:107, gid:107): Permission denied')
ERRO Error creating host: Error creating the VM: Error creating machine: Error in driver during machine creation: virError(Code=38, Domain=18, Message='Cannot access storage file '/home/hsharon/.crc/machines/crc/crc' (as uid:107, gid:107): Permission denied') 
Making call to close driver server
(crc) Calling .Close
(crc) DBG | Closing plugin on server side
Successfully made call to close driver server
Making call to close connection to plugin binary

My user has sudo permissions, is in the list of sudoers etc. so I don't see why the permission denied error is happening but obviously something is off.

@praveenkumar
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@hadarsharon This looks like the libvirt setup might be broken for you, what is the output of ls -lZ ~/.crc/machines/crc/crc in my case it is following

$ ls -lZ ~/.crc/machines/crc/crc 
-rw-------. 1 qemu qemu system_u:object_r:svirt_image_t:s0:c510,c529 14574878720 Jan  9 15:30 /home/prkumar/.crc/machines/crc/crc

@hadarsharon
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@praveenkumar

-rw------- 1 hsharon hsharon ? 11323703296 Jan 9 11:30 /home/hsharon/.crc/machines/crc/crc

@praveenkumar
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@hadarsharon did you use ls -lZ I don't see any SELinux context here?

@hadarsharon
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hadarsharon commented Jan 9, 2020

@praveenkumar Yes.

`[hsharon@localhost ~]$ ls -lZ ~/.crc/machines/crc/crc

-rw------- 1 hsharon hsharon ? 11323703296 Jan 9 11:30 /home/hsharon/.crc/machines/crc/crc
`

@richard-trotter
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richard-trotter commented Jan 10, 2020

I have startup "hang" also.

% sw_vers 
ProductName:	Mac OS X
ProductVersion:	10.15.2

% ./crc version
crc version: 1.3.0+918756b
OpenShift version: 4.2.10 (embedded in binary)

Seems to be same scenario as reported by @tquigly1287. I had Cisco AnyConnect VPN in play. After shutdown of AnyConnect and retry 'start', I now seem to have successful startup.

INFO Starting OpenShift cluster ... [waiting 3m]  
...
Started the OpenShift cluster

@dinolupo
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VM IP but then it is querying to 31.199.53.9 when check with the connection.

Hi @praveenkumar I am not using any VPN.
I am stuck, let me know if I can help in any way, I am available also for a shared debugging session if you wish :D

@gbraad
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gbraad commented Jan 10, 2020 via email

@dinolupo
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@gbraad @praveenkumar

  • Timezone is UTC+1
  • Notification Area is empty
  • What do you mean by other software? My task manager is barely empty, see attached image:

image

Regards,
Dino.

@gbraad
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gbraad commented Jan 12, 2020

it is not a difficult timezone (was there just last week), but even then we could set up a meeting. Sent me an email and will see what we can do.

The other software might be services or drivers even, like a virus scanner (mcafee), etc.

@dinolupo
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Ok, I wrote an email to your address.
To summarize:

  1. I will check first the 1.4.0 and try something else to verify the issue.
  2. On top of the working days (to be scheduled), the weekends I am always available if you want to debug together on my machine.

@dinolupo
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Hi,
I tried the 1.4.0 on this new Windows 10 machine, I think the problem is with the Check Point Endpoint Security VPN, even if it is not enabled and the network adapter is disabled.

immagine

General information

OS: Windows 10
Hypervisor: Hyper-V
Did you run crc setup before starting it: Yes
.\crc.exe stop
.\crc.exe delete -f
.\crc.exe setup
.\crc.exe start -n 8.8.8.8 --log-level debug

CRC version

crc version: 1.3.0+918756b
OpenShift version: 4.2.10 (not embedded in binary)

CRC status

Machine 'crc' does not exist. Use 'crc start' to create it

CRC config

command returns nothing

PS C:\crc-windows-1.4.0-amd64> crc config view
PS C:\crc-windows-1.4.0-amd64>

Host Operating System

PS C:\crc-windows-1.4.0-amd64> systeminfo

Host Name:                 LAPTOP-409RM56B
OS Name:                   Microsoft Windows 10 Enterprise
OS Version:                10.0.17763 N/A Build 17763
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Windows User
Registered Organization:
Product ID:                00330-80000-00000-AA340
Original Install Date:     12/04/2019, 19:21:55
System Boot Time:          14/01/2020, 17:21:15
System Manufacturer:       LENOVO
System Model:              20LAS6V41K
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 142 Stepping 10 GenuineIntel ~1910 Mhz
BIOS Version:              LENOVO N27ET32W (1.18 ), 08/11/2018
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume2
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
Total Physical Memory:     16.231 MB
Available Physical Memory: 6.510 MB
Virtual Memory: Max Size:  21.607 MB
Virtual Memory: Available: 8.581 MB
Virtual Memory: In Use:    13.026 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    AtosC2-DWP
Logon Server:              \\LAPTOP-409RM56B
Hotfix(s):                 15 Hotfix(s) Installed.
                           [01]: KB4533001
                           [02]: KB4465065
                           [03]: KB4465477
                           [04]: KB4480056
                           [05]: KB4486153
                           [06]: KB4493510
                           [07]: KB4499728
                           [08]: KB4504369
                           [09]: KB4509095
                           [10]: KB4512577
                           [11]: KB4512937
                           [12]: KB4516115
                           [13]: KB4521862
                           [14]: KB4523204
                           [15]: KB4530715
Network Card(s):           2 NIC(s) Installed.
                           [01]: Intel(R) Ethernet Connection (4) I219-LM
                                 Connection Name: Ethernet
                                 DHCP Enabled:    Yes
                                 DHCP Server:     172.31.17.252
                                 IP address(es)
                                 [01]: 172.31.17.113
                                 [02]: fe80::9c:ca60:8e69:3567
                           [02]: Hyper-V Virtual Ethernet Adapter
                                 Connection Name: vEthernet (Default Switch)
                                 DHCP Enabled:    No
                                 IP address(es)
                                 [01]: 172.18.110.81
                                 [02]: fe80::dd9e:25b9:ca44:7123
Hyper-V Requirements:      A hypervisor has been detected. Features required for Hyper-V will not be displayed.

Steps to reproduce

  1. Fresh install of CRC
  2. Try to start

Expected

correct installation

Actual

error during start

Logs

time="2020-01-15T14:55:06+01:00" level=debug msg="No new version available. The latest version is 1.4.0"
time="2020-01-15T14:55:06+01:00" level=info msg="Checking if oc binary is cached"
time="2020-01-15T14:55:06+01:00" level=debug msg="oc binary already cached"
time="2020-01-15T14:55:06+01:00" level=info msg="Checking if running as normal user"
time="2020-01-15T14:55:07+01:00" level=info msg="Checking Windows 10 release"
time="2020-01-15T14:55:08+01:00" level=info msg="Checking if Hyper-V is installed and operational"
time="2020-01-15T14:55:11+01:00" level=info msg="Checking if user is a member of the Hyper-V Administrators group"
time="2020-01-15T14:55:12+01:00" level=info msg="Checking if Hyper-V service is enabled"
time="2020-01-15T14:55:14+01:00" level=info msg="Checking if the Hyper-V virtual switch exist"
time="2020-01-15T14:55:19+01:00" level=info msg="Found Virtual Switch to use: Default Switch"
time="2020-01-15T14:55:19+01:00" level=info msg="Loading bundle: crc_hyperv_4.2.13.crcbundle ..."
time="2020-01-15T14:55:19+01:00" level=info msg="Creating CodeReady Containers VM for OpenShift 4.2.13..."
time="2020-01-15T14:55:34+01:00" level=error msg="Error creating host: Error creating new host: Error attempting to get plugin server address for RPC: Failed to dial the plugin server in 10s"

@stale
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stale bot commented Mar 15, 2020

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the status/stale Issue went stale; did not receive attention or no reply from the OP label Mar 15, 2020
@stale stale bot closed this as completed Mar 29, 2020
@lhoss
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lhoss commented May 29, 2020

@hadarsharon This looks like the libvirt setup might be broken for you, what is the output of ls -lZ ~/.crc/machines/crc/crc in my case it is following

EDIT: got it fixed (see below)..

Hi @praveenkumar , I got exactly the same issue (with crc file ownership , beeing owned somehow by my own user, not qemu), maybe we should have a separate issue for this one!?

INFO Creating CodeReady Containers VM for OpenShift 4.4.3... 
ERRO Error creating host: Error creating the VM: Error creating machine: Error in driver during machine creation: virError(Code=38, Domain=18, Message='Cannot access storage file '/home/lhoss/.crc/machines/crc/crc' (as uid:107, gid:107): Permission denied') 

here the permissions:

[lhoss@localhost .crc]$ ls -lZ ~/.crc/machines/crc/crc
-rw-------. 1 lhoss lhoss unconfined_u:object_r:unlabeled_t:s0 9769582592 May 29 12:40 /home/lhoss/.crc/machines/crc/crc

# In my case I had to move my .crc dir to a larger partition, and use a symlink. Here ls -Z:
[lhoss@localhost .crc]$ ls -lZart ~/.crc /mnt/xfs_200g
lrwxrwxrwx. 1 lhoss lhoss unconfined_u:object_r:user_home_t:s0 18 May 29 12:27 /home/lhoss/.crc -> /mnt/xfs_200g/.crc

/mnt/xfs_200g:
total 0
drwx------. 3 lhoss lhoss system_u:object_r:unlabeled_t:s0      18 May 29 12:26 .
drwxr-xr-x. 1 root  root  system_u:object_r:mnt_t:s0            52 May 29 12:28 ..
drwxrwxr-x. 6 lhoss lhoss unconfined_u:object_r:unlabeled_t:s0 104 May 29 12:44 .crc

Infos on my OS and libvirt: Fedora 31, with latest updates and kernel (updated 3h ago)

UPDATE: Got it fixed :)
My mountpoint /mnt/xfs_200g had to restrictive permissions, so no wonder one get's permission denied issue for non lhoss user. Fixed via chmod 755 ....

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