Apple Silicon/M1 Chip: Crashes on WebDAV when altering files

[pawelostr]

Description

When a vault is mounted and I try to rename any folder inside of it, computer freezes and in few seconds crashes and restarts. It produced no logs in debug mode.

System Setup

• Operating system and version: macOS Big Sur 11.0.1
• Cryptomator version: 1.5.10
• Volume type: WebDAV

Steps to Reproduce

1. Open a vault
2. Rename a folder

Expected Behavior

Folder is renamed

Actual Behavior

Computer crashes

Reproducibility

Always

Additional Information

Tried to unmount a vault and now Finder doesn't work. Previously it was fine.

[pawelostr]

Tried to unmount a vault and now Finder doesn't work. Previously it was fine.

So I couldn't unmount it using cryptomator (it has necessary permissions), Finder wasn't working, and I couldn't reboot because Cryptomator was blocking it. I tried umount, so it crashed Terminal too. Had to force restart.

Edit:

After figuring out the log production and numbering systems, here they are:
cryptomator0.log
cryptomator1.log
cryptomator2.log

[Jose-Tejera]

Having the same issue. I would assume this to be an issue with Cryptomator and Apple Silicon rather than an edge case.

[pawelostr]

Seems like I was a little bit premature with stating that it crashes on renaming a folder - it would appear it crashes on any file addition. I got too fixated on creating a folder.

This makes Cryptomator fully unusable for anything but viewing files.

[pawelostr]

@cryptomator any updates?

edit: if anyone needs it, Cyberduck (or Mountain Duck I think) works, badly - but works.

[tobihagemann]

I'm unable to reproduce the issue. Could you please open Console.app and check if there are any "Crash Reports"?

Edit: Oh, @pawelostr are you also on Apple Silicon as @Jose-Tejera? I guess that's why I can't reproduce it?

[pawelostr]

@tobihagemann Yup, Apple Silicon

[tobihagemann]

What happens if you connect to a WebDAV server via Finder (without Cryptomator at all). E.g., you can test https://webdavserver.com/. Does that crash as well?

[pawelostr]

Tried it, exactly the same crash. Upstream it would appear. Crash report attached (didn't copy all the ex's)

crash.txt

PS. swiping between images on iOS ain't upstream

[pawelostr]

So this knowledge led me to try FUSE (I have the latest version of osxfuse from brew) and I'mm getting this error:

org.cryptomator.common.vaults.Volume$VolumeException: Unable to mount Filesystem
at org.cryptomator.common.vaults.FuseVolume.mount(FuseVolume.java:53)
at org.cryptomator.common.vaults.FuseVolume.mount(FuseVolume.java:42)
at org.cryptomator.common.vaults.Vault.unlock(Vault.java:132)
at org.cryptomator.ui.unlock.UnlockWorkflow.attemptUnlock(UnlockWorkflow.java:107)
at org.cryptomator.ui.unlock.UnlockWorkflow.call(UnlockWorkflow.java:90)
at org.cryptomator.ui.unlock.UnlockWorkflow.call(UnlockWorkflow.java:44)
at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: org.cryptomator.frontend.fuse.mount.CommandFailedException: ru.serce.jnrfuse.FuseException: Unable to mount FS
at org.cryptomator.frontend.fuse.mount.MacMounter.mount(MacMounter.java:48)
at org.cryptomator.frontend.fuse.mount.Mounter.mount(Mounter.java:8)
at org.cryptomator.common.vaults.FuseVolume.mount(FuseVolume.java:51)
... 12 more
Caused by: ru.serce.jnrfuse.FuseException: Unable to mount FS
at ru.serce.jnrfuse.AbstractFuseFS.mount(AbstractFuseFS.java:287)
at org.cryptomator.frontend.fuse.mount.MacMounter.mount(MacMounter.java:46)
... 14 more
Caused by: ru.serce.jnrfuse.FuseException: Unable to mount FS, return code = 1
at ru.serce.jnrfuse.AbstractFuseFS.mount(AbstractFuseFS.java:283)
... 15 more

[pawelostr]

May I ask what the workaround is @infeo ?

[tobihagemann]

I think the workaround is to use FUSE instead of WebDAV. :D Regarding your FUSE issue, see #1406 (basically, did you give permissions in System Preferences?). Though, I'm not sure about Apple Silicon...

[infeo]

Whoops, was a little too fast.

[Jose-Tejera]

Workaround does not work. I have tried the latest FUSE v3 and also the betas for v4. Both don’t work.

V3 gets the errors already mentioned above.
V4 when installed you don’t get an option in Cryptomator to use FUSE.

[infeo]

For the ones being in dire need of access: #1419 (comment)

edit: if anyone needs it, Cyberduck (or Mountain Duck I think) works, badly - but works.

[pawelostr]

Yup, workaround does not work. Just like Jose, tried v3 a few times from brew (edit: I had previously installed osxfuse and am pretty sure I gave permissions ad it asked me for password in zsh), then twice from dmg(pkg), then v4 from dmg (this time I got a new security prompt) and on v3 getting the same crashes, on v4 Cryptomator not giving you an option to use FUSE.

[aminsabeti]

I have the same problem on Mac with M1 Chip with Big Sur. I can open all vault but when I try to edit/copy or anything with the vault the mac crashes and restarts again and again.

[Jose-Tejera]

Seems Veracrypt fixed it
https://doesitarm.com/app/veracrypt/

[ellygaytor]

It looks like the issue has been fixed upstream - I'm no longer having this problem.

[GeniusUnleashed]

I'm geting this prompt when I switch to FUSE. Anyone have any suggestions? It won't let me view any of my files even after I unlock them.

[ksho]

It looks like the issue has been fixed upstream - I'm no longer having this problem.

@Danielmeskin Upstream in in this repo? Or webdav?

[ellygaytor]

I’m using WebDAV which was crashing on macs due to an issue with the operating system that has seemingly been fixed.

…

On Apr 3, 2021, at 10:27, Karl Shouler ***@***.***> wrote: It looks like the issue has been fixed upstream - I'm no longer having this problem. Upstream in in this repo? Or webdav? — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#1419 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AH6OA3BLTOONNN23GTPE2W3TG4QWTANCNFSM4T5FPNYQ>.

[pawelostr]

It looks like the issue has been fixed upstream - I'm no longer having this problem.

I'm having exactly the same crashes as before on latest Cryptomator and macOS (that'd be 1.5.14 and 11.2.3), so it's definitely not fixed - at least for me.

[ellygaytor]

Strange, I’m on the M1 running the latest version so that may be why

…

On Apr 3, 2021, at 14:10, Paweł Ostrowski ***@***.***> wrote:  It looks like the issue has been fixed upstream - I'm no longer having this problem. I'm having exactly the same crashes as before on latest Cryptomator and macOS (that'd be 1.5.14 and 11.2.3), so it's definitely not fixed - at least for me. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[LukasCBossert]

I do have also the same problem with the same versions (Cryptomator 1.5.14; macOS 11.2.3 with M1). The bug is still there.

[ksho]

Same for me on 1.5.14 + 11.2.3 (M1 air).

[ellygaytor]

I just tested and it looks like the issue is back for me as well. I’m not sure if it was a fluke or something else so I apologize for the confusion.

…

On Apr 6, 2021, at 16:01, Karl Shouler ***@***.***> wrote:  Same for me on 1.5.14 + 11.2.3 (M1 air). — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[jefabrah]

Have this same issue. Cryptomater 1.5.14 + 11.2.3 M1 Air

[pacaj2am]

WebDAV issues resolved with 11.3 update

[liuhao]

Unfortunately, WebDAV issue reappeared with 11.3.1 update

[sub0ne]

Unfortunately, WebDAV issue reappeared with 11.3.1 update

just did an update to 11.3.1 and retried mounting an webdav folder from webdavserver.com without any issues.

So I can not confirm that the issue reappeared.

[liuhao]

Unfortunately, WebDAV issue reappeared with 11.3.1 update

just did an update to 11.3.1 and retried mounting an webdav folder from webdavserver.com without any issues.

So I can not confirm that the issue reappeared.

I reinstalled cryptomator and try again, this time it works fine.

[liuhao]

I found the root reason of my problem: if you use PDF Expert application open any pdf file in cryptomator disk and exit the application, then try to lock the disk, Big Sur will crash for sure, it should be a bug of PDF Expert, I tried Acrobat Reader, doesn't have this issue.

[jakult2]

Can confirm. I have exactly the same problem. This e-mail was sent from a mobile device and includes no signature.

…

Am 24.05.2021 um 16:33 schrieb liuhao ***@***.***>:  I found the root reason of my problem: if you use PDF Expert application open any pdf file in cryptomator disk and exit the application, then try to lock the disk, Big Sur will crash for sure, it should be a bug of PDF Expert, I tried Acrobat Reader, doesn't have this issue. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[liuhao]

I found another app that can cause the problem: if you use the system Preview app open any pic file on cryptomator disk, after exit Preview app and try to lock the disk, Big Sur will hang.

[WillemWever]

I found another app that can cause the problem: if you use the system Preview app open any pic file on cryptomator disk, after exit Preview app and try to lock the disk, Big Sur will hang.

I'm experiencing the exact same issue. As soon as I use Preview for files inside the Cryptomator Vault I'm unable to lock the Vault (forced). After trying to lock the vault safari stops loading pages and all program's start to hang. I'm unable to soft restart the MacBook Air M1.

Opening files in Excel or Adobe Reader is not a problem at al. Adding files through Finder isn't a problem as well.

[shblack]

Not sure why this issue is closed, I am seeing the exact behavior described by WillemWever, with the latest beta of cryptomator, using either straight WebDAV or using FUSE-T

[infeo]

@shblack This issue was about using WebDAV, it seemed fixed according to the comments and the crashes were caused by external applications. If you have an issue when using FUSE-T, please open a new ticket.