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Unable to set up secret storage - e is undefined #27888

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mochman opened this issue Aug 1, 2024 · 7 comments
Closed

Unable to set up secret storage - e is undefined #27888

mochman opened this issue Aug 1, 2024 · 7 comments
Labels
A-E2EE O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@mochman
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mochman commented Aug 1, 2024

Steps to reproduce

  1. Open up element web on Firefox 128.0.3 or Chrome 127.0.6533.74
  2. See that a message pops up saying "Encryption Upgrade Available"
  3. Select "Upgrade"
  4. Select "Next"

Outcome

What did you expect?

I expected the process to complete.

What happened instead?

I received an error message stating:
"Unable to set up secret storage"

Operating system

Windows 10

Browser information

Firefox 128.0.3 or Chrome 127.0.6533.74

URL for webapp

Private Server - Element version: 1.11.72

Application version

Element version: 1.11.72

Homeserver

local server, private Synapse v 1.112.0

Will you send logs?

Yes
@dosubot dosubot bot added A-E2EE O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels Aug 1, 2024
@mochman
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mochman commented Aug 1, 2024

Logs:

2024-08-01T12:39:35.628Z D bootstrapCrossSigning: starting {"olmDeviceHasMaster":true,"olmDeviceHasUserSigning":true,"olmDeviceHasSelfSigning":true,"privateKeysInSecretStorage":false}
2024-08-01T12:39:35.628Z W bootstrapCrossSigning: Olm device has private keys, but secret storage is not yet set up; doing nothing for now.
2024-08-01T12:39:35.628Z D bootstrapCrossSigning: complete
2024-08-01T12:39:35.629Z I bootstrapSecretStorage: creating new secret storage key
2024-08-01T12:39:35.630Z E Error bootstrapping secret storage e is undefined
addSecretStorageKeyToSecretStorage@https://SERVERURL/bundles/5b230e251bb8460e52ca/5484.js:1:51420
bootstrapSecretStorage@https://SERVERURL/bundles/5b230e251bb8460e52ca/5484.js:1:50406
async*./node_modules/matrix-react-sdk/src/async-components/views/dialogs/security/CreateSecretStorageDialog.tsx/U/<@https://SERVERURL/bundles/5b230e251bb8460e52ca/1230.js:1:5662
async*Ve@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3767157
Ge@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3767311
./node_modules/react-dom/cjs/react-dom.production.min.js/Ar/<@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3785469
Ar@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3785563
Cr@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3785978
./node_modules/react-dom/cjs/react-dom.production.min.js/Pr/<@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3791606
Me@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3866691
./node_modules/react-dom/cjs/react-dom.production.min.js/Pr/<@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3787435
Pr@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3787465
Zt@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3775535
Qt@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3774761
./node_modules/scheduler/cjs/scheduler.production.min.js/t.unstable_runWithPriority@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3997356
Ko@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3795785
Oe@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3866433
Jt@https://SERVERURL/bundles/5b230e251bb8460e52ca/2586.js:2:3774556

2024-08-01T12:39:53.737Z D FetchHttpApi: <-- GET https://SERVERURL/_matrix/client/v3/sync?filter=xxx&timeout=xxx&set_presence=xxx&since=xxx [30133ms 200]
2024-08-01T12:39:53.769Z D [Perf]: receiveSyncChanges took 31ms
2024-08-01T12:39:53.779Z D FetchHttpApi: --> GET https://SERVERURL/_matrix/client/v3/sync?filter=xxx&timeout=xxx&set_presence=xxx&since=xxx
2024-08-01T12:40:06.993Z I Default catchAccessSecretStorageError() => void
2024-08-01T12:40:06.995Z E Secret storage creation canceled

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@mochman
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mochman commented Aug 8, 2024

Not sure if it's happening because of setupNewCrossSigning: undefined in the init object.
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@richvdh
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richvdh commented Sep 17, 2024

The "upgrade encryption" flow is broken and slated for removal: #27455

@richvdh richvdh closed this as completed Sep 17, 2024
richvdh added a commit to matrix-org/matrix-js-sdk that referenced this issue Sep 17, 2024
@richvdh
Throw clearer error if createSecretStorageKey misbehaves
739c458 
element-hq/element-web#27888 shows a slightly
mysterious error message, but the problem is `createSecretStorageKey`
returning the wrong thing.
@richvdh richvdh mentioned this issue Sep 17, 2024
Merged
github-merge-queue bot pushed a commit to matrix-org/matrix-js-sdk that referenced this issue Sep 23, 2024
@richvdh
Throw clearer error if createSecretStorageKey misbehaves (#4412)
092a59a 
element-hq/element-web#27888 shows a slightly
mysterious error message, but the problem is `createSecretStorageKey`
returning the wrong thing.
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@richvdh @t3chguy @spacegaucho @mochman