New issue, feature and question template (gatsbyjs#5274)

* Basic template for new issues

* updated issue template

* updated issue template

* Update ISSUE_TEMPLATE.md

* Update ISSUE_TEMPLATE.md

* changed bug report to the new GitHub issue template

* add feature request template

* question template

* fixed title of question and added emojis

* added RFC to question template

* Update bug_report.md

* Update feature_request.md

* Update question.md

* Typo

.github/ISSUE_TEMPLATE/bug_report.md

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+---
+name: Bug Report 🐞
+about: Something isn't working as expected? Here is the right place to report.
+---
+
+<!--
+  To make it easier for us to help you — please follow the suggested format below.
+
+  Useful Links:
+  - Documentation: https://www.gatsbyjs.org/docs/
+  - How to File an Issue: https://www.gatsbyjs.org/docs/how-to-file-an-issue/
+
+  Before opening a new issue, please search existing issues https://github.com/gatsbyjs/gatsby/issues
+-->
+
+## Description
+
+Describe the issue that you're seeing.
+
+### Steps to reproduce
+
+Clear steps describing how to reproduce the issue.
+
+### Expected result
+
+What should happen?
+
+### Actual result
+
+What happened.
+
+### Environment
+* Gatsby version (`npm list gatsby`):
+* gatsby-cli version (`gatsby --version`):
+* Node.js version:
+* Operating System:
+
+### File contents (if changed)
+`gatsby-config.js`: N/A <!-- Please use a code block or just leave it as is if wasn't changed -->
+`package.json`: N/A <!-- Please use a code block or just leave it as is if wasn't changed -->
+`gatsby-node.js`: N/A <!-- Please use a code block or just leave it as is if wasn't changed -->
+`gatsby-browser.js`: N/A <!-- Please use a code block or just leave it as is if wasn't changed -->
+`gatsby-ssr.js`: N/A <!-- Please use a code block or just leave it as is if wasn't changed -->

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature Request 💡
+about: Suggest a new idea for the project.
+---
+
+<!--
+  To make it easier for us to help you — please follow the suggested format below.
+
+  Useful Links:
+  - Gatsby RFCs: https://github.com/gatsbyjs/rfcs
+  - How to Contribute: https://www.gatsbyjs.org/docs/how-to-contribute/
+  - How to File an Issue: https://www.gatsbyjs.org/docs/how-to-file-an-issue/
+
+  Before opening a new issue, please search existing issues https://github.com/gatsbyjs/gatsby/issues
+-->
+
+## Summary
+
+Brief explanation of the feature.
+
+### Basic example
+
+If the proposal involves a new or changed API, include a basic code example. Omit this section if it's not applicable.
+
+### Motivation
+
+Why are we doing this? What use cases does it support? What is the expected outcome?

.github/ISSUE_TEMPLATE/question.md

@@ -0,0 +1,19 @@
+---
+name: Question 🤔
+about: Usage question or discussion about Gatsby.
+---
+
+<!--
+  To make it easier for us to help you, please include as much useful information as possible.
+
+  Useful Links:
+  - Documentation: https://www.gatsbyjs.org/docs/
+
+  Gatsby has several community support channels, try asking your question on:
+
+  - Discord: https://discord.gg/0ZcbPKXt5bVoxkfV
+  - Spectrum: https://spectrum.chat/gatsby-js
+  - Twitter: https://twitter.com/gatsbyjs
+
+  Before opening a new issue, please search existing issues https://github.com/gatsbyjs/gatsby/issues
+-->