[Bug]: NC24.0.1 Files and WebDAV doesn't work after update #32609
Comments
Termindiego25
added
0. Needs triage
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Exact same upgrade context (from 23.0.4 to 23.0.5 to to 24.0.1) |
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can confirm the same error I can't go into the instance and the only error that I get is |
@Termindiego25 @effatee About this particular behavior, do you have the same error than I got into the web console? See here: For what's left I have no problem with WebDAV neither internal server error. |
This is the console log of Chrome when I try to access to the website as a user (and shows the internal error): And this is the console log trying to acces a folder in website Files with an administrator user (because a normal user shows the internal error): |
OK it doesn't seems to be related to my own issue. But regarding the log you pasted, maybe try disabling the dashboard app and see if it works better.
The only clear error I see is a 404 on a file. Maybe you could try an |
I tried it, including repair-tree but it didn't solve the problem |
I have same issue indeed, but no error is raised. |
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at my instance I can access |
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I have the same error but this error is only for one account. I can to log in to NC with one account but cant with another one. Just yesterday all was fine. Трассировка #0 [internal function]: OC\Files\Node\Root->getUserFolder() |
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I just followed a similar upgrade path: 23.0.4 -> 23.0.5 -> 24.0.X in order to upgrade to PHP 8.1 and I am encountering the same issue. Disabling the Spreed/Talk app using It is worth noting that this happens even when upgrading from 23.0.5 to 24.0.0. |
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Good morning, I have tried to update to 24.0.2 and I have the same troubles. |
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i found that users can login after disabling the File sharing app using the admin account and the sync starts again using the Nextcloup Desktop App's. The files app doesn't show files: folder not available. Updating to 24.0.2. did not fix these issues. |
I have tried disabling Files sharing app, Desktop & Android apps are working again, and also not admin users can log in again. Could be an incompatibility of that app with the new version or something wrong installed? |
After applying #32924 resolved the issue "Folder not available" for me. |
I have tried the following steps extracted by the issue mentioned:
With that steps, WebDAV and website are working again, showing the folders and content as expected. |
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above steps also solved my issues and now all apps are working as expected |
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Thanks @Termindiego25 , uncommenting the line solved the problem for me. |
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How this issue could be fixed correctly ? I'm trying to move to container and as the container is quite ephemeral, this fix should be applied every time manually. It is not viable way to solve this issue. Could it be fixed upstream instead . |
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v24.0.3 is fine and got the fix. Thanks :) |
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I have tried to revert the changes previously commented and I have updated server to v24.0.3 in order to check if this was fixed. |
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Running nextcloud pi v1.52.0 nextcloud version 25.0.5.1 I was getting the error about web server not configured and WebDAV interface seems to be broken. This occurred without any obvious cause. I shut the server down properly due to a tornado nearby, when I brought it back up, the sync clients did not connect and the android app said the server was in maintenance mode. The web interface had the 503 error, the control panel still worked. I tried and reversed so many things that I am not sure how I got here, but in the /etc/apache2/sites-available/nextcloud.conf file there was a line with "DAV off". I changed it to "DAV on" and rebooted. I needed to use the clear-php-opcache tool in the control panel, but then all returned. I am very worried this will recur, so any ideas as to why this happened would be very welcome. If this helps anyone else, I have found treasure troves of answers in these (github in general) forums and hope I can contribute. Furthermore, I had previously had the error in the following post. |
Bug description
On monday, my NC showed an available update at the server settings and I tried to install it. First of all, I updated from 23.0.4 to 23.0.5 without errors, and then showed another update to 24.0.1 version, installed withour errors but with some incompatible apps.
Once all was updated, I checked the security controls of the dashboard and it showed that opcache is needed and a “x-download-options” header is missing. I tried to add it without any shown errors and the checks work fine.
When I tried to access to the website with the main domain, it doesn’t works and show a message of an internal error and inviting to check the logs. Then I tried to access with an administrator account and the error is out, but when I tried to access my files, they are not working. Using the website, I can list the folders at the first level of my user files folder, but when I click one the page refreshes without showing the content and showing again the same. Also, trying with WebDAV, Windows or Android client doesn’t work too because they can’t connect to my NC server.
I also tried to remove the “x-download-options” header, repair tree, repair installation, scan folders… with the OCC commands but I could not repair the problem.
Can you help me to solve this problem? Any information you need, do not hesitate to ask for them.
Thank you
Steps to reproduce
(what I have did)
Expected behavior
Once all is updated and installed, I should be able to access all files and folders in my server using website, and WebDAV, Android or Windows app should be able to connect to the server instead of throw a connection error.
Also, I should be able to login with no administrator users instead of receive an internal error and an invitation to contact an administrator to check logs
Installation method
Web installer on a VPS or web space
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.0
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Updated to a major version (ex. 22.2.3 to 23.0.1)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
{ "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "termincloud.diegosr.es", "192.168.1.118", "terminx.diegosr.es", "mre.diegosr.es" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "24.0.1.1", "overwrite.cli.url": "https:\/\/termincloud.diegosr.es", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "default_phone_region": "ES", "memcache.local": "\\OC\\Memcache\\Memcached", "memcache.distributed": "\\OC\\Memcache\\Memcached", "memcached_servers": [ [ "localhost", 11211 ] ], "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauth": 1, "mail_smtpauthtype": "LOGIN", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "app_install_overwrite": [ "ocr", "pdfdraw", "customproperties", "files_external_onedrive", "camerarawpreviews", "documentserver_community", "files_3d", "imageconverter", "hsts" ], "maintenance": false, "theme": "", "loglevel": "1", "updater.secret": "***REMOVED SENSITIVE VALUE***" } }List of activated Apps
Nextcloud Signing status
Nextcloud Logs
Additional info
Link to Apache access log
Link to Apache error log
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