[Bug]: Incorrect quota information #39500

l3ochan · 2023-07-20T09:39:30Z

⚠️ This issue respects the following points: ⚠️

This is a bug, not a question or a configuration/webserver/proxy issue.
This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
I agree to follow Nextcloud's Code of Conduct.

Bug description

Quota informations are incorrect, and are not the same from the general account view and files view

Steps to reproduce

1.Setup nextcloud community edition manually
2.Create a new user account
3.Set a quota (ex 50GB). NC replaces the 50GB with something else.
4. Log into the user account
5. Quota in the files app does not correspond to setup quota
6. go to user settings
7. quota here doesn't correspond neither and is different from the one in the files app

Expected behavior

Quota should correspond, if 50GB is setup, server should not replace what you type with something else, quota informations should be the same in all parts of nextcloud.

Installation method

Community Manual installation with Archive

Nextcloud Server version

27

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

Default user-backend (database)
LDAP/ Active Directory
SSO - SAML
Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "*REMOVED PUBLIC URL",
            "100.97.75.110",
            "ts.nekoserv.nekocorp.fr",
            "192.168.1.147",
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "27.0.0.8",
        "overwrite.cli.url": "***REDACTED***",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": "6379"
        },
        "default_phone_region": "FR",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_sendmailmode": "smtp",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpsecure": "ssl",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "app_install_overwrite": [
            "officeonline",
            "whiteboard",
            "files_antivirus",
            "googledocsredirect",
            "apporder",
            "integration_moodle",
            "group_default_quota",
            "keeporsweep",
            "files_mindmap",
            "printer",
            "integration_whiteboard",
            "video_converter",
            "carnet",
            "caniupdate",
            "impersonate",
            "ocsms",
            "hancomoffice",
            "wopi",
            "admin_notifications",
            "pdfdraw",
            "cfg_share_links",
            "shifts",
            "richdocumentscode",
            "files_downloadactivity",
            "camerarawpreviews",
            "hibp"
        ],
        "maintenance": false,
        "theme": "",
        "loglevel": 2
    }
}

List of activated Apps

Enabled:
  - activity: 2.19.0
  - admin_audit: 1.17.0
  - announcementcenter: 6.6.1
  - audioplayer: 3.4.0
  - bruteforcesettings: 2.7.0
  - camerarawpreviews: 0.8.2
  - caniupdate: 0.2.0
  - cfg_share_links: 4.1.0
  - checksum: 1.2.2
  - circles: 27.0.0
  - cloud_federation_api: 1.10.0
  - comments: 1.17.0
  - contacts: 5.3.2
  - contactsinteraction: 1.8.0
  - dashboard: 7.7.0
  - dav: 1.27.0
  - deck: 1.10.0
  - drawio: 2.1.2
  - external: 5.2.0
  - externalportal: 1.2.0
  - federatedfilesharing: 1.17.0
  - federation: 1.17.0
  - files: 1.22.0
  - files_accesscontrol: 1.17.0
  - files_antivirus: 5.2.1
  - files_downloadactivity: 1.16.0
  - files_pdfviewer: 2.8.0
  - files_rightclick: 1.6.0
  - files_sharing: 1.19.0
  - files_trashbin: 1.17.0
  - files_versions: 1.20.0
  - firstrunwizard: 2.16.0
  - forms: 3.3.1
  - guests: 2.5.0
  - impersonate: 1.14.0
  - integration_github: 2.0.4
  - integration_openai: 1.0.11
  - integration_reddit: 2.0.1
  - integration_youtube: 0.1.4
  - logreader: 2.12.0
  - lookup_server_connector: 1.15.0
  - mail: 3.2.4
  - nextcloud_announcements: 1.16.0
  - notes: 4.8.1
  - notifications: 2.15.0
  - oauth2: 1.15.0
  - password_policy: 1.17.0
  - photos: 2.3.0
  - privacy: 1.11.0
  - provisioning_api: 1.17.0
  - quota_warning: 1.17.0
  - recommendations: 1.6.0
  - related_resources: 1.2.0
  - richdocuments: 8.1.0
  - serverinfo: 1.17.0
  - settings: 1.9.0
  - sharebymail: 1.17.0
  - socialsharing_email: 2.6.0
  - spreed: 17.0.1
  - survey_client: 1.15.0
  - tables: 0.5.1
  - text: 3.8.0
  - theming: 2.2.0
  - translate: 1.1.5
  - twofactor_admin: 4.2.0
  - twofactor_backupcodes: 1.16.0
  - twofactor_email: 2.7.3
  - twofactor_nextcloud_notification: 3.7.0
  - twofactor_totp: 9.0.0
  - twofactor_webauthn: 1.2.0
  - updatenotification: 1.17.0
  - user_status: 1.7.0
  - video_converter: 1.0.6
  - viewer: 2.1.0
  - weather_status: 1.7.0
  - welcome: 1.0.9
  - workflowengine: 2.9.0
Disabled:
  - calendar: 4.4.3 (installed 4.4.3)
  - encryption: 2.15.0
  - event_update_notification: 2.2.0 (installed 2.2.0)
  - files_external: 1.19.0
  - hibp: 0.1.0 (installed 0.1.0)
  - imageconverter: 1.3.5 (installed 1.3.5)
  - onlyoffice: 8.1.0 (installed 8.1.0)
  - ransomware_protection: 1.14.0 (installed 1.14.0)
  - support: 1.10.0 (installed 1.8.0)
  - suspicious_login: 5.0.0 (installed 4.4.0)
  - systemtags: 1.17.0 (installed 1.15.0)
  - terms_of_service: 2.2.0 (installed 2.2.0)
  - unsplash: 2.2.1 (installed 2.2.1)
  - user_ldap: 1.17.0
  - whiteboard: 0.0.3 (installed 0.0.3)

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

REMOVED LOGS

Additional info

video of the issue : https://youtu.be/tOijtU3AffQ
Quota is correct in the Android mobile App

l3ochan · 2023-07-20T09:44:26Z

and yes issue is different from this one #39465

l3ochan · 2023-07-20T09:45:02Z

didn't meant to close it

antonol68 · 2023-07-22T08:52:17Z

I think this happened after the upgrade of PHP 8.1 to PHP 8.2 has recommended for version 27

l3ochan · 2023-07-22T15:18:32Z

I don't know, it was doing it with 8.1 so I tried upgrading to 8.2 and problem not solved

…

On Sat, Jul 22, 2023, 10:52 antonol68 ***@***.***> wrote: I think this happened after the upgrade of PHP 8.1 to PHP 8.2 has recommended for version 27 — Reply to this email directly, view it on GitHub <#39500 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ATNSIRQHEJVG5HWBWZSGCMLXROIE3ANCNFSM6AAAAAA2REVXKE> . You are receiving this because you modified the open/close state.Message ID: ***@***.***>

transporagous · 2023-08-02T07:54:29Z

I have the same problem. Have you found a solution?
ver.27, php8.2
I set quota for user 20 GB, but it set to Unlimited, after refresh page I see 22,5 GB

schnulli22 · 2023-08-05T17:41:48Z

I habe exactly the same situation. In NC 27.0.2 RC1 (PHP 8.2) it is not fixed. Dear Developer, please, please fix it.

doc75 · 2023-08-06T09:55:31Z

This is an issue specific to NC 27 (I just got it after upgrading from NC26 to NC27 with official docker image)

schnulli22 · 2023-08-06T10:01:26Z

It was also on my system. On NC26 works correctly, th issue comes after NC27 Upgrade.

elearningdienst · 2023-08-15T15:26:49Z

I can confirm that. Exact the same behaviour after Upgrading to NC27

skl256 · 2023-08-19T09:23:34Z

When correcting, please check the case showing not only the quota, but also the file sizes in the application files

haskelious · 2023-08-24T22:22:45Z

Same issue on my instance. The field does not accept numbers with "GB" in the text. If you set it to a very large number (1000000000) it will accept the value and show the corresponding quota in KB, MB, GB relative to how big your number is. I couldn't get the exact conversion between units and GB, as it does not seem it relies on the actual bytes in a GB. In any case, it can be a potential workaround.

l3ochan · 2023-09-16T11:49:06Z

problem still present after NC 27.1.0 release.

jjasoncool · 2023-09-18T00:32:14Z

#38874

ThowZzy · 2023-09-18T07:30:18Z

problem still present after NC 27.1.0 release.

Thanks! I can still stay on my downgraded 26.0.6 then :D

l3ochan · 2023-09-18T09:00:55Z

problem still present after NC 27.1.0 release.

Thanks! I can still stay on my downgraded 26.0.6 then :D

You can downgrade ? I'd be interested in doing that until they fix NC 27.

skl256 · 2023-09-18T09:32:31Z

@l3ochan I rolled back from 27.0.1 to 25 because of this and another bug. During the rollback, I restored the postgres dump and restored the contents of the /var/www/html folder (which was before the update).

l3ochan · 2023-09-23T12:28:02Z

Still not fixed after NC 27.1.1 update....... Update which broke some other things too like the file picker in talk... They should stop adding features and fix the one that already exist...

ThowZzy · 2023-09-23T12:31:52Z

Still not fixed after NC 27.1.1 update....... Update which broke some other things too like the file picker in talk... They should stop adding features and fix the one that already exist...

You should probably stick with nextcloud 26 like me for a while, it is a very good version

susnux · 2023-09-24T14:52:30Z

Duplicate of #38874

l3ochan added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Jul 20, 2023

szaimen added the 27-feedback label Jul 20, 2023

l3ochan closed this as completed Jul 20, 2023

l3ochan reopened this Jul 20, 2023

l3ochan mentioned this issue Jul 21, 2023

[Bug]: incorrect display of quota volume #39517

Closed

8 tasks

joshtrichards added feature: files feature: users and groups labels Aug 26, 2023

dorpauli mentioned this issue Sep 1, 2023

[Bug]: Changing the quota of a user via web interface seems messy #40095

Open

8 tasks

jjasoncool mentioned this issue Sep 18, 2023

wrong user quota in the user administration #38874

Closed

8 tasks

susnux marked this as a duplicate of #38874 Sep 24, 2023

susnux closed this as completed Sep 24, 2023

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[Bug]: Incorrect quota information #39500

[Bug]: Incorrect quota information #39500

l3ochan commented Jul 20, 2023 •

edited

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l3ochan commented Jul 20, 2023

l3ochan commented Jul 20, 2023

antonol68 commented Jul 22, 2023

l3ochan commented Jul 22, 2023 via email

transporagous commented Aug 2, 2023

schnulli22 commented Aug 5, 2023 •

edited

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doc75 commented Aug 6, 2023

schnulli22 commented Aug 6, 2023

elearningdienst commented Aug 15, 2023

skl256 commented Aug 19, 2023

haskelious commented Aug 24, 2023

l3ochan commented Sep 16, 2023

jjasoncool commented Sep 18, 2023

ThowZzy commented Sep 18, 2023

l3ochan commented Sep 18, 2023

skl256 commented Sep 18, 2023

l3ochan commented Sep 23, 2023

ThowZzy commented Sep 23, 2023

susnux commented Sep 24, 2023

[Bug]: Incorrect quota information #39500

[Bug]: Incorrect quota information #39500

Comments

l3ochan commented Jul 20, 2023 • edited Loading

⚠️ This issue respects the following points: ⚠️

Bug description

Steps to reproduce

Expected behavior

Installation method

Nextcloud Server version

Operating system

PHP engine version

Web server

Database engine version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

What user-backends are you using?

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

l3ochan commented Jul 20, 2023

l3ochan commented Jul 20, 2023

antonol68 commented Jul 22, 2023

l3ochan commented Jul 22, 2023 via email

transporagous commented Aug 2, 2023

schnulli22 commented Aug 5, 2023 • edited Loading

doc75 commented Aug 6, 2023

schnulli22 commented Aug 6, 2023

elearningdienst commented Aug 15, 2023

skl256 commented Aug 19, 2023

haskelious commented Aug 24, 2023

l3ochan commented Sep 16, 2023

jjasoncool commented Sep 18, 2023

ThowZzy commented Sep 18, 2023

l3ochan commented Sep 18, 2023

skl256 commented Sep 18, 2023

l3ochan commented Sep 23, 2023

ThowZzy commented Sep 23, 2023

susnux commented Sep 24, 2023

l3ochan commented Jul 20, 2023 •

edited

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schnulli22 commented Aug 5, 2023 •

edited

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