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Show results on 2019 Q4 Distribution team OKRs #433

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Show results on 2019 Q4 Distribution team OKRs #433

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Update Q4 Core Services OKR outcomes
Dec 4, 2019
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Show results on 2019 Q4 Distribution team OKRs
slimsag Dec 5, 2019
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Update company/okrs/2019_q4.md
slimsag Dec 5, 2019
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20 changes: 10 additions & 10 deletions company/okrs/2019_q4.md
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# 2019-Q4 OKRs

1. **CEO: Net new ARR**
1. **Sales (Closing Deals): Reach [$N](https://docs.google.com/document/d/1clukaACTCjPLnmhEttJXcOwadxHEGYK24Znn0HUQGB0/edit#bookmark=kix.n8t17z6iyawc) net new ARR in Q4 by fully onboarding 2 new AEs who will close 4 Tier 1 deals (>=$100K ARR) and 11 non-Tier 1 deals.**
1. **Sales (Closing Deals): Reach [\$N](https://docs.google.com/document/d/1clukaACTCjPLnmhEttJXcOwadxHEGYK24Znn0HUQGB0/edit#bookmark=kix.n8t17z6iyawc) net new ARR in Q4 by fully onboarding 2 new AEs who will close 4 Tier 1 deals (>=\$100K ARR) and 11 non-Tier 1 deals.**
1. Sales (Closing Deals) KR: Get 70% of companies on a free trial to convert to paid customers.
1. **Sales (Deal Optimization): Scale our sales pipeline to 50+ deals per AE, of which 60% of deals are engaged and actively evaluating Sourcegraph.**
1. Sales (Deal Optimization) KR: Maintain company-wide HubSpot consistency to generate actionable reporting from data logged.
Expand All @@ -21,19 +21,19 @@
1. VP Eng KR: 100% of monthly releases ship on time.
1. VP Eng KR: No tier 1 or 2 customers are blocked from upgrading to a monthly release once it ships.
1. **Distribution: Automate time-consuming ops and support tasks.**
1. Distribution KR: Major/minor and patch releases take 1 hour (including general QA but excluding customer-specific testing).
1. Distribution KR: All customer specific testing is complete within 2 business days of tagging any release.
1. Distribution KR: Major/minor and patch releases take 1 hour (including general QA but excluding customer-specific testing). => QA has been fully automated and releases are possible in under an hour. In practice, a 1 hour release has not yet happened due to QA finding release blockers. [RFC 86](https://docs.google.com/document/d/1mbnLHBhEPT2c8ttoxQaQRstivW0JIbKHKtjg-ZRr5WM/edit) addresses how to amortize QA over PRs to eliminate release blockers so that releases can take under an hour.
1. Distribution KR: All customer specific testing is complete within 2 business days of tagging any release. => Now relying primarily on automated QA for most customer testing, excluding a few which did not happen in 2 business days but did take <24h to complete at a later date.
1. **Distribution: Streamline technical blockers for tier-1 customers advancing toward general availability.**
1. Distribution KR: Address all rollout-blocking issues within 1 iteration of reporting.
1. Distribution KR: Scale search and authz to [C1](https://app.hubspot.com/contacts/2762526/company/407948923/) and [C2](https://app.hubspot.com/contacts/2762526/company/1712889883/) requirements by EOY.
1. Distribution KR: Address all rollout-blocking issues within 1 iteration of reporting. => Unclear to me @slimsag what issues fall under this KR, this has been modified from what I saw we agreed upon ("1 iteration of reporting" vs. by Q1?)
1. Distribution KR: Scale search and authz to [C1](https://app.hubspot.com/contacts/2762526/company/407948923/) and [C2](https://app.hubspot.com/contacts/2762526/company/1712889883/) requirements by EOY. => Zoekt is now horizonally scalable and experimental paginated search is available for heavy scripting use cases. Sufficient for C1, unclear for C2 yet.
1. **CEO: Standard developer platform**
1. **VP Eng: Build a world class engineering team.**
1. VP Eng KR: Grow team to plan (+1 code intel, +1 distribution, +1 web app, 1+ core services, +1 manager distribution).
1. VP Eng KR: Handoff of web and core services management responsibilities deemed a success by all involved parties.
1. VP Eng KR: Track career goals for every engineer.
1. **VP Eng: Deliver the product roadmap.**
1. **Distribution: Improve site admin experience.**
1. Distribution KR: Provide additional monitoring and debugging tools to site admins ([#4260](https://github.com/sourcegraph/sourcegraph/issues/4260), [#5547](https://github.com/sourcegraph/sourcegraph/issues/5547), [#5706](https://github.com/sourcegraph/sourcegraph/issues/5706), [#5531](https://github.com/sourcegraph/sourcegraph/issues/5531), [#5369](https://github.com/sourcegraph/sourcegraph/issues/5369), [#5769](https://github.com/sourcegraph/sourcegraph/pull/5769))
1. Distribution KR: Provide additional monitoring and debugging tools to site admins ([#4260](https://github.com/sourcegraph/sourcegraph/issues/4260), [#5547](https://github.com/sourcegraph/sourcegraph/issues/5547), [#5706](https://github.com/sourcegraph/sourcegraph/issues/5706), [#5531](https://github.com/sourcegraph/sourcegraph/issues/5531), [#5369](https://github.com/sourcegraph/sourcegraph/issues/5369), [#5769](https://github.com/sourcegraph/sourcegraph/pull/5769)) => Some progress made, but generally not completed.
1. **Code intel: Deliver LSIF-based code intelligence.**
1. Code intel KR: Support LSIF-based code intel in targeted languages (Go, JavaScript/TypeScript, Python, Java, C#, and C/C++).
1. Code intel KR: LSIF-powered code intel on Sourcegraph.com for at least 1 public project per language.
Expand All @@ -44,11 +44,11 @@
1. Web KR: Increase usage of filters (e.g. filter UI). => Improved filter UI (omni mode, filter highlighting in interactive mode) are expected to ship in Q4.
1. **Web: Data driven decisions for search improvements.**
1. Web KR: Measure number/type of filters used for each search on customer instances.
1. Web KR: Measure the number of searches that result in an error. => We expect to reach approved status on [RFC 79](https://docs.google.com/document/d/
1. Web KR: Measure the number of searches that result in an error. => We expect to reach approved status on [RFC 79](https://docs.google.com/document/d/)
1. **Core services: Sourcegraph search scales to our largest customers.**
1. Core services KR: Symbol and text search returns in under 2s on instances with 80k repositories and configured ACLs for 1k active users.
1. Core services KR: Sourcegraph can index any code independent of code host and version control system.
1. Core services KR: Admins know what percentage of repositories are available for search and when the instance will reach 100% availability.
1. Core services KR: Symbol and text search returns in under 2s on instances with 80k repositories and configured ACLs for 1k active users. => Added horizontal scaling to zoekt and made Bitbucket ACLs APIs more efficient but not going to measure KR as written because customer E is no longer a priority.
1. Core services KR: Sourcegraph can index any code independent of code host and version control system. => Achieved with src-expose but doesn’t support history and no customers using it yet.
1. Core services KR: Admins know what percentage of repositories are available for search and when the instance will reach 100% availability. => This was de-prioritized in favor of automation.
1. **Product: Build a better product.**
1. Product KR: Hire a product manager and UX designer. => Actively seeking [UX designer](https://github.com/sourcegraph/careers/blob/master/job-descriptions/ux-designer.md) and [Product manager](https://github.com/sourcegraph/careers/blob/master/job-descriptions/product-manager.md).
1. Product KR: Sourcegraph users provide feedback as they use the product over time. => Not started, likely to miss.
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