Users page loads all groups, make page unaccessible, i.e. not possible to manage users #9201

odesport · 2014-06-25T08:32:24Z

Hi,

When I connect with the admin profile, the Users page never loads and I'm disconnected. I have to delete cookie to re-connect with the admin account. I use LDAP to athenticate users and the oc_ldap_user_mapping in the MySQL DB contains 115000 entries.

I use Nginx as reverse proxy and two Apache servers behind.

Thanks

karlitschek · 2014-06-25T11:47:43Z

Can you post a full bug report using the issue template please?

odesport · 2014-06-25T13:24:57Z

Steps to reproduce

Connect as admin
Clic on admin/Users menu

Expected behaviour

List of all users. Links to manage users.

Actual behaviour

The Users page never loads and we are disconnected.

Server configuration

Operating system: Debian 7

Web server:
2 Apache2 servers behind one Nginx as reverse proxy
HTTPS

Database:
Remote MariaDB 5.5.32

PHP version:
5.4.4-14
ownCloud version: (see ownCloud admin page)
6.0.3
Updated from an older ownCloud or fresh install:
Update from 4 and 5 versions

List of activated apps:
Files
Activity
Documents
Gallery
Calendar
Contacts
Tasks
Bookmarks

The content of config/config.php:
$CONFIG = array (
'instanceid' => '_',
'passwordsalt' => '_*******************',
'datadirectory' => '/var/www/owncloud/data',
'dbtype' => 'mysql',
'version' => '6.0.3.1',
'dbname' => 'owncloud-5',
'dbhost' => 'mysql.mydomain.com',
'dbtableprefix' => 'oc_',
'dbuser' => 'owncloud',
'dbpassword' => '1234',
'installed' => true,
'ldapIgnoreNamingRules' => false,
'proxy' => 'proxy.mydomaine.com:3128',
'overwritehost' => 'owncloud.mydomain.com',
'forcessl' => true,
'appstoreenabled' => true,
'appstoreurl' => 'http://api.apps.owncloud.com/v1',
'mail_smtpmode' => 'php',
'maintenance' => false,
'loglevel' => '3',
'theme' => '',
'maxZipInputSize' => 838860800,
'allowZipDownload' => true,
'custom_csp_policy' => 'default-src 'self'; script-src 'self' https://piwik.mydomain.com 'unsafe-inline' 'unsafe-eval'; style-src 'self' 'unsafe-inline'; frame-src *; img-src *; font-src 'self' data:; media-src *',
'trusted_domains' =>
array (
0 => 'owncloud.mydomain.com',
),
);

Are you using external storage, if yes which one: local/smb/sftp/...

NFS 4 on iSCSI.

Are you using encryption: yes/no

No

Client configuration

Browser:
FF30 - Chromium 34.0.1847.116

Operating system:
Linux Mint 16

Logs

Web server error log

Nothing
Insert your webserver log here

owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:05 +0200] "GET /core/img/noise.png?2014-04-29T01:25:00Z HTTP/1.0" 200 3125 "https://owcloud.mydomain.com/remote.php/core.css?v=b56ea7b6aa77f6f9008bc9362fab3597" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:05 +0200] "GET /core/img/breadcrumb.svg?2014-04-29T01:26:40Z HTTP/1.0" 200 638 "https://owcloud.mydomain.com/remote.php/core.css?v=b56ea7b6aa77f6f9008bc9362fab3597" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:05 +0200] "GET /core/img/breadcrumb.svg HTTP/1.0" 200 638 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:05 +0200] "GET /core/img/actions/upload.svg?2014-04-29T01:26:40Z HTTP/1.0" 200 374 "https://owcloud.mydomain.com/remote.php/core.css?v=b56ea7b6aa77f6f9008bc9362fab3597" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:05 +0200] "GET /index.php/core/routes.json HTTP/1.0" 200 17097 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:05 +0200] "GET /cron.php HTTP/1.0" 200 20 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:05 +0200] "GET /index.php/avatar/admin/128?requesttoken=202ca2ff040f6ac4d12b HTTP/1.0" 200 51 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:05 +0200] "GET /index.php/avatar/admin/32?requesttoken=202ca2ff040f6ac4d12b HTTP/1.0" 200 51 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:05 +0200] "POST /index.php/core/ajax/translations.php HTTP/1.0" 200 403 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:07 +0200] "GET /apps/gallery/templates/slideshow.html HTTP/1.0" 200 263 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:05 +0200] "POST /index.php/apps/documents/ajax/mimes.php HTTP/1.0" 200 31 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:07 +0200] "GET /index.php/apps/files/ajax/scan.php?force=false&dir=&requesttoken=202ca2ff040f6ac4d12b HTTP/1.0" 200 83 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:07 +0200] "POST /index.php/core/ajax/translations.php HTTP/1.0" 200 3083 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:07 +0200] "GET /index.php/core/ajax/share.php?fetch=getItemsSharedStatuses&itemType=file HTTP/1.0" 200 30 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:32:08 +0200] "GET /index.php/apps/files/ajax/getstoragestats.php?dir=%2F HTTP/1.0" 200 121 "https://owcloud.mydomain.com/index.php/apps/files" "Mozilla/5.0 (X11; Linux i686; rv:30.0) Gecko/20100101 Firefox/30.0"
owcloud.mydomain.com 192.168.1.10 - - [25/Jun/2014:14:33:32 +0200] "POST /index.php/heartbeat HTTP/1.0" 200 - "https://owcloud.mydomain.com/index.php/apps/files?dir=/rectorat/images" "Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36"

ownCloud log (data/owncloud.log)

owncloud.log : nothing about this request

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log

GET https://owcloud.mydomain.com/index.php/core/routes.json 200 OK 538ms

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GET https://owcloud.mydomain.com/core/img/breadcrumb.svg 200 OK 53ms

<svg xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns="http://www.w3.org/2000/svg" height="44" width="14" version="1.1" xmlns:cc="http://creativecommons.org/ns#" xmlns:dc="http://purl.org/dc/elements/1.1/">
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    <dc:title/>
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</svg>

GET https://owcloud.mydomain.com/cron.php 200 OK 733ms

{"status":"success"}

b) The network log 

GET https://owcloud.mydomain.com/index.php/settings/users   302 Found   0 B

PVince81 · 2014-06-26T17:45:12Z

@blizzz

blizzz · 2014-06-27T11:42:28Z

Seems that I see the same with latest stable6. Looks like we have introduced a regression.

blizzz · 2014-06-27T11:44:20Z

Although there are no changes in settings/users.php or the corresponding js. hm… somehow a search over any users is triggered.

blizzz · 2014-06-27T12:10:17Z

I need to correct me, it look like it only occurs with a lot of groups, because they are loaded all at once :-/ but that is not new.

@odesport can you confirm you have a significant amount of LDAP groups?

odesport · 2014-06-27T12:46:52Z

Yes. There are 380 000 groups in the oc_ldap_group_mapping table.

blizzz · 2014-06-27T13:42:26Z

Thank you for confirmation, I adjusted the title.

blizzz · 2014-06-27T13:43:20Z

The problem exists also in master.

MTRichards · 2014-09-04T20:40:09Z

It sounds like this remains an issue in 7, since it is an issue in master?

MTRichards · 2014-09-04T20:41:40Z

We need to release note the limitation of large numbers of groups making it difficult to manage users in ownCloud.

MTRichards · 2014-09-04T20:42:33Z

We also need to look at how we handle large number of user groups, either with filters on the front, or can figure out how to handle it.

MTRichards · 2014-09-04T21:00:35Z

#9014 Related.

blizzz · 2014-09-05T07:40:47Z

We need to make groups lazy-load like users, or at least get them via ajax instead of upon page generation.

PVince81 · 2014-09-10T13:45:14Z

I'll look into making the sidebar lazy load the groups.

Note that this is only half the solution because the groups for the dropdowns will still be loaded before the page is rendered. One possible solution for this is use select2 + ajax load as I have done here: #10968

Also there's the question whether to add infinite scrolling to the sidebar as well...

I'll start with a simple ajax lazy load for the sidebar for now...

MTRichards · 2014-09-10T14:07:50Z

Can we do a lazy load of groups in both places, with a type ahead filter?

PVince81 · 2014-09-10T14:14:36Z

We can, but for the type ahead we'd better use select2 to save some time... (similar to the external storage user/group selection)

Also we might need to make the user list full-ajax instead of having the first page rendered on the server and the next pages with ajax. I'm experimenting with that at the moment.

PVince81 · 2017-08-03T09:25:10Z

no time for this, moving to "planned" for the next release

ownclouders · 2018-01-20T01:07:51Z

Hey, this issue has been closed because the label status/STALE is set and there were no updates for 7 days. Feel free to reopen this issue if you deem it appropriate.

(This is an automated comment from GitMate.io.)

ownclouders · 2018-03-02T01:13:23Z

Hey, this issue has been closed because the label status/STALE is set and there were no updates for 7 days. Feel free to reopen this issue if you deem it appropriate.

(This is an automated comment from GitMate.io.)

lock · 2019-07-30T21:00:49Z

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

karlitschek added the Bug label Jun 25, 2014

PVince81 added the app:user_ldap label Jun 26, 2014

blizzz added settings:users and removed app:user_ldap labels Jun 27, 2014

blizzz changed the title ~~Unable to manage users~~ Users page loads all groups, make page unaccessible, i.e. not possible to manage users Jun 27, 2014

blizzz added the v6.x label Jun 27, 2014

blizzz removed the v6.x label Jun 27, 2014

blizzz added this to the ownCloud 7.0.1 milestone Jun 27, 2014

craigpg modified the milestones: 2014-sprint-03-next, 2014-sprint-02-current Sep 2, 2014

craigpg added the sev2-high label Sep 4, 2014

MTRichards added the release note label Sep 4, 2014

MTRichards mentioned this issue Sep 4, 2014

Apps page pulls in all groups at once, can cause long loading time #9012

Closed

michaelstingl added blue-ticket and removed blue-ticket labels Jul 17, 2017

PVince81 modified the milestones: planned, development Aug 3, 2017

PVince81 removed their assignment Oct 16, 2017

felixboehm modified the milestones: development, planned Oct 17, 2017

PVince81 mentioned this issue Oct 30, 2017

While opening or searching for users within admin user listing, all groups are fetched #29382

Closed

PVince81 modified the milestones: planned, development Nov 22, 2017

PVince81 mentioned this issue Dec 19, 2017

Group members still displayed after group deletion #29057

Closed

ownclouders added the status/STALE label Jan 5, 2018

PVince81 modified the milestones: development, planned Jan 12, 2018

ownclouders closed this as completed Jan 20, 2018

ownclouders removed the status/STALE label Jan 20, 2018

PVince81 reopened this Jan 22, 2018

PVince81 modified the milestones: development, backlog Jan 22, 2018

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PVince81 reopened this Mar 2, 2018

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Users page loads all groups, make page unaccessible, i.e. not possible to manage users #9201

Users page loads all groups, make page unaccessible, i.e. not possible to manage users #9201

odesport commented Jun 25, 2014 •

edited by DeepDiver1975

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karlitschek commented Jun 25, 2014

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lock bot commented Jul 30, 2019

Users page loads all groups, make page unaccessible, i.e. not possible to manage users #9201

Users page loads all groups, make page unaccessible, i.e. not possible to manage users #9201

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odesport commented Jun 25, 2014 • edited by DeepDiver1975 Loading

karlitschek commented Jun 25, 2014

odesport commented Jun 25, 2014

Steps to reproduce

Expected behaviour

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PVince81 commented Jun 26, 2014

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odesport commented Jun 25, 2014 •

edited by DeepDiver1975

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